Lend A Hand Movers
Mover in Hattiesburg, Mississippi
Google rating
4.9
Ratings counted
206
Are 1 or 2 star
1.9%Unusually few
The rating breakdown
4 of the 206 ratings in Google’s published star breakdown for Lend A Hand Movers are one or two star.
Against other listings in Hattiesburg
2.5 percentage points lower than the middle of the 17 listings in Hattiesburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 199 | 96.6% | |
| 4 star | 2 | 1.0% | |
| 3 star | 1 | 0.5% | |
| 2 star | 1 | 0.5% | |
| 1 star | 3 | 1.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lend A Hand Movers at 1.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lend A Hand Movers, counted by matching the words they used.
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Lend A Hand Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Don't use them! They didn't correctly communicate the loading and delivery. Items were left that were tagged. I personally had to go buy tape for them. Very unprofessional! Very disappointing ...they rent trucks to move people. They don't own moving vehicles apparently. I was told I had to sign saying nothing was damage at time of delivery. There are dozens of boxes not unpacked. So how do you know until unpacking is done?
My girlfriend of three years and I finally decided to move into a home together. They went back and forth between Petal and Hattiesburg and got all our stuff packed in quick order. …
You could've gave us a call about this. We did this move for you over two months ago. With reviews please be honest as possible. We only provided labor only services for you because you went long distance.
These two clowns took my money, I got my bed, laid down with one leg.. They took off without placing the large pieces of furniture where they belonged... …
I apologize for your misunderstanding. You told us the only thing you wanted us to set up was your bed. We did exactly that and unloaded your belongings into your trailer. We did not break your sectional or anything else. You just have to clamp the back back into place.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 74%
- Worked hard and fast9 · 47%
- Turned up when they said7 · 37%
- Careful with belongings3 · 16%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Lend A Hand Movers. A review can mention more than one thing.
In their own words
Lend a Hand Movers did a fantastic job. The price was very fair, and the movers went out of their way to get my large couch into the house. They were professional, hardworking, and careful with everything. I would definitely use them again and highly recommend them!
Thank you for the opportunity to service you for your long distance move! We appreciate your honesty and praise.
Was able to squeeze my service in last minute and was prompt and the guys that came were respectful to my family. Got me moved in great timing for a great price. Would definitely recommend to anyone looking for service.
Thank you so much for your honesty! We are honored that we were chosen to service you and your family.
TL; DR- 10/10 Moving sucked less. Malek and his crew were amazing! We would absolutely book them again should we have to move again. They were prompt, thorough, and quick. We were amazed at how quickly they got our belongings out of our home as well as the care they took in packing them in the truck/unpacking into our new home. I appreciated the transparency about moving policies and pricing, and I felt as though our experience was honest and fair.
Wow! Thank you so much Jessica. Thank you for being considerate and providing hydration and Shipleys! We really appreciate customers like you. Thank you for choosing us for your move. We appreciate the opportunity!
The gentlemen that performed the unloading of my 26ft U-Haul load of household goods on Saturday were hardworking, professional, and very courteous. Even the scheduling went well. I subtracted a star because of the response to my review. Because I chose not to leave my name with my review, the honesty of my review was questioned. I was sent the link to write a review for you by you, because I used your service. I do regret the effort I took to write a good review now Thanks
Thank you for the 5 star rating, however since you don't have a name for your account I'm not fully confident that we serviced you. We like to keep our reviews as honest as possible because we take pride in our online presence.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture placement36
- affordable23
- courteous16
- careful handling of furniture11
- reliable movers8
- easy moving3
- piano moving2
- short notice availability2
- fast move2
- last minute move2
What the company says about itself
Taken from Lend A Hand Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…arrive safely and on time. Our fully licensed and insured team is dedicated to making”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…and on time. Our fully licensed and insured team is dedicated to making your move s”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial
- mapquest.comdirectory
- yelp.comreviews