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Best Way To Move Ltd

Mover in Milton, Ontario

Google rating

4.8

Ratings counted

151

Are 1 or 2 star

3.3%Around typical

The rating breakdown

5 of the 151 ratings in Google’s published star breakdown for Best Way To Move Ltd are one or two star.

Against other listings in Milton

This company3.3%
Typical listing in Milton3.9%

About the same as the middle of the 9 listings in Milton we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
13992.1%
4 star
74.6%
3 star
00%
2 star
00%
1 star
53.3%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Best Way To Move Ltd at 3.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Best Way To Move Ltd, counted by matching the words they used.

  • Crew conduct4 · 80%
  • Damage to belongings1 · 20%

Counted across the 5 one and two star reviews we have read for Best Way To Move Ltd. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewpsound79Edited 10 years ago
They called only ONE HOUR before our scheduled move to inform us that their morning move was running much longer than they had envisaged, and could we move tomorrow instead!? The move date was booked over six weeks in advance. We explained that it was our closing date and it was crucial the move happen that day. Astoundingly, the caller never even offered an apology but offered to call around to see if he could find someone else to move us.
Reply from the business

We realize that time is valuable, therefore we prioritize punctuality, but afternoon jobs are contingent on the morning jobs having an accurate assessment from the client. When clients suddenly remember a whole other storage locker or … More

1-star Google reviewJ S.2 years ago
Only moved 3/4s of our stuff because their truck was too small, and even still they went over the time for the flat fee so they charged us extra. The movers were polite and didn’t damage anything but moved slowly. Also they pressured us to leave a review with them watching, which might explain the large number of 5 star reviews.
Reply from the business

DISCLAIMER: This review is from an anonymous account with no other reviews. Therefore, it is highly likely a fake review considering our records show no customers with these initials. … More

1-star Google reviewJ3 years ago
Don't bother calling this company! The initial person on the phone was very unfriendly and not helpful at all. Did not seem interested in taking a job on. Inquired as to what about the weather as if I can predict that. Don't need rudeness when there a ton of moving companies that want to work. Thanks for nothing.
Reply from the business

You called in the middle of a blizzard, asking to move the next morning from a basement with an entrance at the backyard. … More

1-star Google reviewCandLes B.5 years ago
Called for a quote, the person on the other line was rude and abrupt in his responses to my questions.... must be up to his knees in business.I would save myself the trouble ...next.
Reply from the business

Dear Candles Britto, the telephone conversation is a two-way communication and if a calling party placing the call from low reception area this is greatly affecting quality and duration of this transmission.

1-star Google reviewAng C.2 years ago
Rude person on the phone saying I was sugar coating my move and to get an “Uber xl” as my job would be a waste of his time
Reply from the business

At Best Way To Move Ltd, proud Milton movers, we aim to provide practical, cost-effective advice. After hearing there was little to move, we suggested an Uber XL as the smarter, more economical option. As movers in Milton, we are committed to honesty and efficiency.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous8 · 44%
  • Careful with belongings6 · 33%
  • Worked hard and fast6 · 33%
  • Turned up when they said4 · 22%

Counted across the 18 four and five star reviews we have read for Best Way To Move Ltd. A review can mention more than one thing.

In their own words

5-star Google reviewInna11 months ago
I had an excellent experience with Best Way to Move. The movers arrived on time, worked efficiently, and handled all of my belongings with great care. They were polite, respectful, and very careful with both furniture and fragile items. The entire move was smooth from start to finish, and I felt my things were in good hands. I would definitely use their service again and recommend them to anyone looking for reliable movers
Reply from the business

Thank you so much, Inna! We’re thrilled to hear you had an excellent experience with Best Way To Move. Our Milton movers always strive to be on time, efficient, and treat every item with care — from heavy furniture to delicate pieces. We’re … More

4-star Google reviewJeffrey R.6 years ago
I was very satisfied with the 2 guys from Best Way To Move. They arrived earlier than scheduled, and they were very polite. They packed their truck with my belongings in a professional and careful manner, and packed my storage locker in an organized way. My only comment was that they had asked me if I had a particular tool they could borrow when breaking down my bed, which I thought they ought to have had that tool already. They also didn’t have power tools (just regular manual).
Reply from the business

Thank you very much, Jeffrey.

4-star Google reviewAndrew K.Edited 8 months ago
I’m editing the post about my not the best experience when we had to move an electric range from one house to another. Accidentally pulling the range from basement upstairs workers broke stove burner switch. I realized the severity of the problem after they did their job and left. I posted a very negative review about it. However, Sergei did not leave the situation unresolved. They really compensated the price of a new switch burner for me. So I’m leaving 4 stars for the turn around.
Reply from the business

Andrew, thank you for updating your review. Once the issue was brought to our attention, we addressed it directly and … More

5-star Google reviewTapan P.7 months ago
Simply one of the best movers I have worked with! They have helped me with 2 of my moves so far. All of my quote and logistic correspondence were handled by Sergei who has been extremely transparent, professional and accomodating. The actual move was executed by Mike and Andrew who were absolutely amazing throughout! They were punctual, packed everything carefully and moved without damaging anything. They finished both of my moves in the promised time and my experiences couldn't have been any smoother!
Reply from the business

Hi Tapan, Thank you for this amazing feedback! We're delighted that Sergei, Mike, and … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • quick move6
  • prompt crew4
  • competitive rate3
  • reliable movers3
  • polite movers3
  • truck size3
  • careful packing2
  • large move2
  • last minute move2
  • safety of fragile items2

What the company says about itself

Taken from Best Way To Move Ltd’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Trusted Milton movers s since 1991. For free estimate call or e-mail us PHONE: (416)999-6683”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “…has been providing moving service since 1991. Every customer is treated right. We be”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • linkedin.comsocial

Before you hire Best Way To Move Ltd

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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