Big Boy Movers
Its address is in Caldwell, Idaho. It appears here because Google returns it for Nampa.
Google rating
4.8
Ratings counted
144
Are 1 or 2 star
2.8%Around typical
The rating breakdown
4 of the 144 ratings in Google’s published star breakdown for Big Boy Movers are one or two star.
Against other listings in Nampa
About the same as the middle of the 12 listings in Nampa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 133 | 92.4% | |
| 4 star | 6 | 4.2% | |
| 3 star | 1 | 0.7% | |
| 2 star | 2 | 1.4% | |
| 1 star | 2 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Big Boy Movers at 2.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Big Boy Movers, counted by matching the words they used.
- Damage to belongings1 · 25%
Counted across the 4 one and two star reviews we have read for Big Boy Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Update as of 11/14/2024: Well, my container arrived in AZ today and was unloaded. Now I know why the guys were so quick. Even though moving blankets, moving wrap, and other protective supplies were provided, very little was used. I gave these guys such a good review and a huge tip. Almost as much as the loading cost. To make it even worse, when I called to report the damage, the guy on the phone said I doubt they didn't use the items supplied as one of the two guys was experienced.
If there are damages we have no problem taking care of our customers. We simply ask that pictures are sent in of the damage so that it can be evaluated. We cannot initiate the claim process without documentation of what was damaged.
The guys moving were very nice and very strong. But they put so many boxes in the wrong rooms. And the boxes were clearly labeled with very big labels and the rooms were shown to them a few times. towards the end many items were just haphazardly stacked in the driveway which is where I told them to put it but not all piled up together so you couldn't even walk through. also you can't pay by check. That would have been nice to know when booking but didn't find out until after the move.
Tony, this review was very surprising. No issues were reported to the company. You didn't have any money to pay for the job when we finished. Even the check you gave us was no good when you gave it to us. We had to wait days to deposit the … More
I have used this company twice. The first time was to move everything into the garage because I was replacing all the flooring in the house. When they moved my stuff back into the house they did it quickly. Actually, too quickly. Obviously …
Hi Sandra, we're sorry to see that your experience was below what our customers typically experience. This is the first time we're hearing about this. Please email us so we can look into your damage claims. We look forward to hearing from you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 53%
- Careful with belongings4 · 21%
- Worked hard and fast4 · 21%
- Turned up when they said3 · 16%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Big Boy Movers. A review can mention more than one thing.
In their own words
I cannot express enough the wonderful experience we had. I recently had to help move my retired mother from McCall to Caldwell. Both Mason and Jesus were quick, careful and polite. They were patient with a difficulties and situation. And than waited patiently for us to receive keys to the new property. I highly recommend Big Boy Movers to anyone needing a hand in a move. The price was very approachable too!!!!
Thank you so much Diane. The guys are great and we're glad they took care of you. The review really helps us. We wish you and your mom the best!
Professional, reasonable pricing, good communication and Preston and Johnny rocked it when it came to actually moving my stuff! I would totally recommend Big Boy Movers Idaho when you need help moving! Thanks guys!!!
Thank you you Berni. Really appreciate the review and shout out to Preston and Johnny. They're great. Let us know if you need help in the future.
Great guys. We had a change in plans for our unload and even though they were very busy, they were there and on time. They saved our day! Thank you for everything!
Thanks Michael! We've been in the industry for 17 years now and know how fickle the moving dates and times can be. We're glad we could take care of you. The guys said you were great also so thank you for treating them well.
We literally called these guys on Tuesday. I had a painting quote at 9 at the new house Saturday and these gentleman were on point at 8 am to make it all work. Took care of my things, and put them where I needed at the new house. Couldn’t have been smoother. They take Venmo which is so handy. And came in at over $500 less than Two Men And a Truck. Highly recommend! Addendum: called on a Thursday. These guys were here Saturday to unload a POD. Easy going, friendly guys.
Thank you Betsy. We know the window was tight and we're glad the guys could take care of you. We appreciate the work and the review. We hope you love the new place.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture moving10
- carpet install8
- conscientious staff7
- polite movers5
- professional crew3
- fast movers3
- assembly help2
- fragile item safety2
- furniture replacement2
- quick packing2
What the company says about itself
Taken from Big Boy Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…forward to working with you. Get Your Free Estimate Boise Moving Company Specializing in Mo”Raw text captured from the page, including any surrounding navigation.