StorageMart
Self-storage facility in Nampa, Idaho
Google rating
4.7
Ratings counted
447
Are 1 or 2 star
6.5%Above typical
The rating breakdown
29 of the 447 ratings in Google’s published star breakdown for StorageMart are one or two star.
Against other listings in Nampa
4.1 percentage points higher than the middle of the 12 listings in Nampa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 391 | 87.5% | |
| 4 star | 20 | 4.5% | |
| 3 star | 7 | 1.6% | |
| 2 star | 5 | 1.1% | |
| 1 star | 24 | 5.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is StorageMart at 6.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Worked hard and fast1 · 20%
Counted across the 5 four and five star reviews we have read for StorageMart. A review can mention more than one thing.
In their own words
We came to get a unit here and Aubry was very friendly and helpful! She got us into the perfect unit very efficiently! I will definitely be doing business here in the future!
Thank you so much for the 5-star review, Kinly! We're thrilled to hear you had a great experience at our 2821 12th Ave Rd location. Our team is dedicated to making your storage journey as smooth as possible, and we're always here to help with anything you need.
I highly recommend StorageMart everything about the experience was smooth and stress-free. The team goes above and beyond to make the process simple, but Aubry truly stands out. She was incredibly helpful, knowledgeable, and took the time to explain everything clearly. Her friendly attitude and professionalism made a big difference, and she made the entire process feel effortless. If you’re looking for great service, ask for Aubry you won’t be disappointed.
Wow, thank you Fern for the outstanding review! We're thrilled to hear that you found our facilities clean over at 2821 12th Ave Rd. Maintaining a welcoming and spotless environment is very important to us, and we're so happy you noticed … More
I thank my lucky stars for the staff at Storage Mart on 12th St. in Nampa. I had a difficult situation with a family member and needed unexpected storage for her belongings and Aubrey and Wyatt came to the rescue. They were kind, knowledgeable, and went out of their way to advise me. In short, they lifted me up. A million stars for them.
Thank you for your outstanding review, Island! We’re thrilled to hear you had a great experience with us at StorageMart, and we appreciate your support. Your recommendation is invaluable to us. If you ever need assistance, feel free to reach out—we're here 24/7 to help!
I was able to set everything up online and did not have to check in at the office which made our out of state move easy. My husband and I were able to drive right in and get started. The gentlemen at the front desk came by to say hello and …
Thank you for your outstanding review, Lisa! We’re thrilled to hear you had a great experience with us at StorageMart, and we appreciate your support. Your recommendation is invaluable to us. If you ever need assistance, feel free to reach out—we're here 24/7 to help!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- nice units42
- reasonable rates5
- clean grounds4
- helpful attendant4
- unit sizes4
- flexible payment3
- easy to find space2
- account setup2
- gated property2
- finding suitable units2
What the company says about itself
Taken from StorageMart’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
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“Nampa storage units are monitored by 24/7 video surveillance and the property is”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“…of the Year, the Torch Award from the Better Business Bureau, and the CEO Award for 2020 and 2021 fr”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“We have grown to become the largest family-owned and privately operated self storage com”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…perated by TKG III Nampa, LLC, which is licensed to use the StorageMart logo by StorageM”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…dedicated to the self storage industry since 1987. Since the founding of StorageMart in 1”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory