BigSteelBox
Moving and storage service in Regina, Saskatchewan
Google rating
4.6
Ratings counted
46
Are 1 or 2 star
10.9%Above typical
The rating breakdown
5 of the 46 ratings in Google’s published star breakdown for BigSteelBox are one or two star.
Worked out from 46 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Regina
8.0 percentage points higher than the middle of the 18 listings in Regina we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 40 | 87.0% | |
| 4 star | 1 | 2.2% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 4.3% | |
| 1 star | 3 | 6.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is BigSteelBox at 10.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said12 · 33%
- Professional and courteous10 · 28%
- Worked hard and fast6 · 17%
- Kept in touch5 · 14%
- Price matched the quote2 · 6%
- Careful with belongings1 · 3%
Counted across the 36 four and five star reviews we have read for BigSteelBox. A review can mention more than one thing.
In their own words
We moved from Regina Sk. to Victoria B.C.. BSB employees were friendly, profesional and helpful. We were kept informed, they were on time and everything arrived in one piece. Prices were as quoted. The two drivers I dealt with were very pleasant and very professional. They represented the company well! The people I corresponded with online were very quick to respond to questions, and in a timely fashion. It was a pleasure doing business with them all. Mike Workman
Thanks so much for sharing your experience, Mike! We're very happy to know your long distance move went well.
We moved from West Kelowna to Saskatchewan with them. We had to get a bin moved in WK with no notice and they were VERY Accommodating. And easy to work with. The communication in Kelowna was great and so were the drivers! We were kept advised of our bins locations etc during the shipping time. The communication from their site in Regina (Jeff) was fantastic! Their driver who delivered our bins was great to work with, prompt ,courteous, friendly!
This is great to hear! Thank you for sharing your long distance moving experience Rob, we're really happy to know it went smoothly.
Due to scheduling from other contractors, I needed the box delivered the same day as I called. As well dealing with insurance I had to have approvals in place before it could be done. They were so accommodating and efficient, it was all done without any pain points. Very pleased with that service and that of the driver who delivered the box. He was very careful about loading and unloading. Great experience all the way around
This is great to hear, glad we were able to help. Thanks for great review!
Jeff and Ryan were AMAZING to work with! They are not only the nicest people in the world, but they are also professional, accountable, caring, and flexible. When we were juggling a number of things with selling and buying a house, they were, by far, the best people to work with while juggling everything. There were no hassles, no bad attitudes, there were no hidden fees, and no problems we had to work through.
Hi Denise, Thank you so much for the kind words! We’re thrilled to hear that Jeff and Ryan made such a positive impact during a busy and important time for your family. We’re proud to have team members who bring professionalism, care, and flexibility to every move.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff5
- rent5
- easy to work with4
- clean containers4
- cost3
- flexibility3
- affordability2
- cleanliness2
- ease of contact2
- bin moving2