B's care service
Google rating
4.7
Ratings counted
23
Are 1 or 2 star
8.7%Above typical
The rating breakdown
2 of the 23 ratings in Google’s published star breakdown for B's care service are one or two star.
Worked out from 23 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Nampa
6.3 percentage points higher than the middle of the 12 listings in Nampa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 21 | 91.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 4.3% | |
| 1 star | 1 | 4.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is B's care service at 8.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for B's care service, counted by matching the words they used.
- Damage to belongings2 · 100%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for B's care service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was super impressed with the younger brothers when they moved me into my new place! They were so fast and so sweet, everything was perfect. But they came over again to move a treadmill upstairs for me, and damaged the wall in my stairwell, in several places. When I sent the owner photos, he immediately argued with me, saying he was there and they didn’t touch any walls. No apology, no accountability. I didn’t demand money back or anything, just telling them my experience, hoping maybe they would fix it.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast14 · 88%
- Professional and courteous9 · 56%
- Turned up when they said8 · 50%
- Kept in touch3 · 19%
- Careful with belongings1 · 6%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for B's care service. A review can mention more than one thing.
In their own words
Super quick to respond and they were available to help us move with one week's notice. They brought hand trucks and all the needed tools and got everything moved quickly, professionally, and with care. The communication was always punctual and I never had to call a big customer service call center with my questions and be on hold for any amount of time. My questions were answered right away. Definitely recommend
Billy and his team were great! Prompt, professional, and careful moving our stuff. Great team, great bunch of guys, I would absolutely hire them again.
Super responsive on messaging back and very prompt when showing up. It was quick and easy done in 15 min. Great price highly recommend
Amazing hardworking punctual company. They are very Experienced at the job and it shows. Billy and his workers absolutly show they are not satisfied unttil the customer is satified. Many thank from the Haney family. 3rd story at both properties 0 complaints. . Highly recommend !!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff8
- careful handling4
- quick3
- punctuality3
- wall2
- hard working2
- speed2
- owner2
- direct communication2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- nextdoor.comsocial
- mapquest.comdirectory
- bizapedia.comdirectory
- angi.comreviews