Carolina Secure Storage
Self-storage facility in Rocky Mount, North Carolina
Google rating
4.7
Ratings counted
36
Are 1 or 2 star
2.8%Around typical
The rating breakdown
1 of the 36 ratings in Google’s published star breakdown for Carolina Secure Storage are one or two star.
Worked out from 36 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Rocky Mount
9.0 percentage points lower than the middle of the 9 listings in Rocky Mount we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 30 | 83.3% | |
| 4 star | 3 | 8.3% | |
| 3 star | 2 | 5.6% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Carolina Secure Storage at 2.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 33%
Counted across the 9 four and five star reviews we have read for Carolina Secure Storage. A review can mention more than one thing.
In their own words
Very quick, easy and subtle process. Didn’t have to get anything because everything was included. They even have dolly’s that you can use.
I had a great experience so far, the customer service rep was calm and patient with me. She took her time with me and assured me that my belongings were in great hands. I really love the service and I would highly recommend it to other people looking for a storage facility.
sharniece, thank you for your wonderful review! We’re delighted to hear that you love Carolina Secure Storage and appreciate the 24-hour access, friendly staff, and overall excellent experience. We’re grateful for your support and look forward to continuing to provide you with exceptional service!
Not enough carts for busier times, and the outside doors do not always self-lock & must be pushed to shut the last inch, but other than that, I am satisfied with the business.
Christine, thank you for sharing your experience with Carolina Secure Storage. We’re pleased to know things went well, and we’re committed to making your next visit even better. Your input inspires us to keep raising the bar and striving for 5-star service.
A large facility with plenty of space and parking. Very clean, temperature controlled. It's and described and the price is right.
Will, thank you for your kind words! We’re delighted to hear that we provided you with such excellent service. At Carolina Secure Storage, we strive to combine professionalism with a friendly atmosphere, and it’s wonderful to know that we succeeded in making your experience enjoyable.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness3
- easy access3
- accommodating staff2
What the company says about itself
Taken from Carolina Secure Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Find your perfect size Special Features 24/7 Access Security Systems Contactless Mov”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews