Penske Truck Service
Truck rental agency in Rocky Mount, North Carolina
Google rating
4.3
Ratings counted
34
Are 1 or 2 star
11.8%Above typical
The rating breakdown
4 of the 34 ratings in Google’s published star breakdown for Penske Truck Service are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Rocky Mount
About the same as the middle of the 9 listings in Rocky Mount we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 22 | 64.7% | |
| 4 star | 7 | 20.6% | |
| 3 star | 1 | 2.9% | |
| 2 star | 1 | 2.9% | |
| 1 star | 3 | 8.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Penske Truck Service at 11.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 9%
- Professional and courteous1 · 9%
Counted across the 11 four and five star reviews we have read for Penske Truck Service. A review can mention more than one thing.
In their own words
These guys are great. Trucks always in great condition and run very well without any issues. I inspect trucks and they make my job easy. Had a bad tire and helped me change it. Thanks guys. Open on Saturday until 2:30 pm most shops are closed.
Very motivated staff working in the shop.. Thorough and straightforward in diagnosing problems and making repairs..Will return in the future..
👍 to Penske the staff was excellent. The trucks ran very well and a return policy was excellent. Thank you. …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rig servicing2
- staff2
What the company says about itself
Taken from Penske Truck Service’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Unlimited mileage with one way trips 24/7 roadside assistance 24/7 Roadside Assis”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory