Central Herrin Moving
Mover in Shreveport, Louisiana
Google rating
3.5
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 5 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 8 | 53.3% | |
| 4 star | 2 | 13.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 33.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Central Herrin Moving, counted by matching the words they used.
- Damage to belongings2 · 50%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Central Herrin Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We’re military and have moved many times and this is by far in the worst move we’ve ever done. Not only did someone fall through our roof and cost us $1400 which they agreed to pay. Both the contractor who fixed the roof and ourselves have messages where they told us that it would be covered. Yet now every time we call so-and-so is out of the office and they don’t know their insurance company’s name and number. They were not supposed to be in our attic.
The workers are rude, lazy, and elderly(health issue). They were hired by the government to move, unpack, and assemble my furniture. They couldn’t handle the workload. Left dirty hand prints all over my walls. They told me when they arrived they were not doing any of the required work the contract requested of them. In my 13 years in the Military I have never encountered a moving company this terrible. They left trash all over my lawn on the base. Just embarrassing just moving to the neighborhood.
The WORST move of my life. We hired Central Herrin for packing and moving for two houses that were being combined into one new home. They offered us additional moving insurance and we decided to add it. The packers packed up multiple boxes that included way more packing paper than needed so that some boxes were 80% paper so that they could charge us for more boxes than necessary. They wrapped non-breakable items like stuffed animals with tons of paper while leaving breakable items unprotected.
Opened our boxes after moving and found many broken items. Just no common sense. Packed heavy items with light items. I hope I can post all the photos. Will Never Recommend !!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 50%
- Turned up when they said1 · 25%
- Worked hard and fast1 · 25%
- Kept in touch1 · 25%
Counted across the 4 four and five star reviews we have read for Central Herrin Moving. A review can mention more than one thing.
In their own words
I needed some help loading a U-Haul trailer a couple of weeks ago. I called Central Herrin Moving to see if they could help. They sent 3 men to load. They were on time, most professional, courteous, friendly and very hard workers. Absolutely no problems with breakage when we unloaded after a 13 hour drive. Absolutely worth every Penny. You need help, call Central Herrin. Bob Everett Shreveport, LA
Central-Herrin was the local connection to Allied Movers for my cross-country move. Everything went smoothly. Office staff was friendly and returned my calls. The estimator was reassuring. I was disappointed with the packers who packed almost twice as many boxes as originally estimated even though I had gone to great lengths to purge unnecessary items. Upon unpacking I was amazed at the waste of paper. 4 sheets of paper for 6 tubes of Chapstick, twice!
Wonderful experience, made moving not so terrible!! Thank you Jennifer for such great personal service!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- paper3
- calls3
- pay2
- moving2
- insurance2
- friendly staff2
- military2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- manta.comdirectory
- chamberofcommerce.comdirectory