Central Transport
Trucking company in Brownsville, Texas
Google rating
3.5
Ratings counted
17
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 17 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 6 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 10 | 58.8% | |
| 4 star | 1 | 5.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 35.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Central Transport, counted by matching the words they used.
- Crew conduct2 · 33%
- Damage to belongings1 · 17%
- Late, delayed or a no-show1 · 17%
- Stopped responding1 · 17%
Counted across the 6 one and two star reviews we have read for Central Transport. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They changed my delivery date 4 times. They wouldn't answer my calls. They delivered my $5000 oven completely broken. When driver finally arrived they were ready to give me a claim number because they knew what they had done. No sympathy whatsoever. Very unprofessional company.
Called Customer Service about inbound freight that was 3 days late (not including the weekend) and the customer service rep told me that if we wanted guaranteed next day delivery, we should be using a different company. I asked him "Are you seriously telling me this?" He said "Yes I am."
You don't complete your delivery on Friday afternoon. You take back to dock . you leave customer hanging high and dry. Then you have no weekend service to help explain , inform or remedy the crucial time down for an urgent job. You are not up to par with this like other carriers. We know for next time.
We appreciate you taking the time to leave a review Eddie and are sorry to read you are disappointed. You are welcome to provide further details so that we can look into this for you.
This company sucks. They've changed the delivery date 5 times even though the item is in stock. I don't know why they haven't sent it.
Never again. Customer service is rude and didn't help one bit. My delivery date changed 3 times on me. Terrible work ethics.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast1 · 17%
Counted across the 6 four and five star reviews we have read for Central Transport. A review can mention more than one thing.
What the company says about itself
Taken from Central Transport’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…perience. Login Get Started You'll have 24/7 access to: Obtain Account Specific Rate”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory