Chipman Relocation & Logistics
Mover in Elk Grove, California
Its address is in Sacramento, California. It appears here because Google returns it for Elk Grove.
Google rating
4.3
Ratings counted
60
Are 1 or 2 star
16.7%Well above typical
The rating breakdown
10 of the 60 ratings in Google’s published star breakdown for Chipman Relocation & Logistics are one or two star.
Against other listings in Elk Grove
15.3 percentage points higher than the middle of the 7 listings in Elk Grove we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 45 | 75.0% | |
| 4 star | 4 | 6.7% | |
| 3 star | 1 | 1.7% | |
| 2 star | 2 | 3.3% | |
| 1 star | 8 | 13.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Chipman Relocation & Logistics at 16.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Chipman Relocation & Logistics, counted by matching the words they used.
- Crew conduct2 · 33%
Counted across the 6 one and two star reviews we have read for Chipman Relocation & Logistics. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If you are in the military and have to deal with Dave the dispatcher, then I suggest you have the military provide you with a different company to pack your household goods. He is highly unprofessional and Dave thinks it is funny to send you an email to cancel your move if you don't return their phone calls. I gave this company my phone number and so did the TSP which coordinates moving for military members. They were constantly calling an incorrect cell phone number for me.
I would NOT recommend this company to anyone, to use any of their services especially relocation, or to deliver here (what I’m trying to do for 4 hours so far) As you can see in the picture, couches and crates are stored outside and exposed to rain and sun. Be careful, loose dog is running around on the property. They do not keep the word.
Andy, we're sorry to hear you were dissatisfied with our services. Doing business with honesty and integrity is extremely important to us. We apologize for the inconvenience.
If I could give zero stars I would. I loved my sales guy Shawn but once we left his care the remainder of our move was nothing short of a nightmare. A number of items were not inventoried and we had them pack the high value items only …
Not one of the best I been to. Made me. Crew look for a box I told them I did not load to begin with. Wouldn't get my paperwork so I could show them that I even had it on my rider.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 60%
- Professional and courteous5 · 50%
- Turned up when they said2 · 20%
- Careful with belongings2 · 20%
- Kept in touch2 · 20%
Counted across the 10 four and five star reviews we have read for Chipman Relocation & Logistics. A review can mention more than one thing.
In their own words
Stage Two: took me three days to drive to Texas and both I and the movers (Willie’s guys) arrived at the storage place within minutes of each other. I can’t say enough about how happy I am with these movers. Willie is very personable and you can tell that he spent a lot of time recruiting the right people for the job. I took them about 5 1/2 hours to unload everything but it was packed with care and precision. I will tell you that if you’re a family that’s getting ready to move.
John, thank you for sharing your detailed experience with us. We're delighted to hear that Willie and the team provided such exceptional service, ensuring your belongings were well-protected and easing the stress of your move. It's … More
Working with Rose Olsen was easy, pleasant, and efficient. She was responsive in getting me a quote, quick to schedule the pick and delivery, and checked in at every phase of the move. The moving team was also very communicative, timely, and careful. Thanks!
Thank you for the positive review Jay! Rose Olsen is an awesome Chipman team member and we appreciate everything she does for our customers. Best wishes in your new home and location!
Rose and Teresa helped me a lot during the move. They made sure I was aware of every detail about the move. The movers- Steve and Jose were awesome! They went extra mile for my move. They were very efficient during the loading and unloading process. I was very impressed by both of them. They reached on time at my place in Central Valley and were on time next day in Sac area as well. Overall move went great. No major damage to any of our stuff. Highly recommend these guys.
Thank you for the great review! We're so glad to hear Rose, Teresa, Steve, and Jose made your move smooth and stress-free. We appreciate your recommendation and are happy everything arrived safely!
Friendly and efficient service! These folks are truly pros and get the job done with care and speed. We did a long distance move with a baby and animals which can be quite stressful. These guys offered a level of ease and kindness that made the move feel much more manageable.
Thank you for your kind words, Ariela! We're so glad to hear that our team made your long-distance move with a baby and pets easier and less stressful. Providing a smooth, caring experience is always our goal, and we're thrilled we could deliver! Best wishes in your new home!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- delivered6
- country6
- communication6
- friendly staff6
- truck5
- personable staff4
- cost4
- drivers3
- professional crew2
- smooth move2
What the company says about itself
Taken from Chipman Relocation & Logistics’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“…nationwide and global resources. As a family owned and operated organization since 1939, o”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Full Service Moving Company Free Quote Chipman Relocation & Logistics Proudl”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…owned and operated organization since 1939, our financial strength, committed capa”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…within the UniGroup system. With more than 85 years of service, Chipman Relocation & Lo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- linkedin.comsocial
- facebook.comsocial