Sentry Storage
Self-storage facility in Elk Grove, California
Google rating
4.8
Ratings counted
115
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
2 of the 115 ratings in Google’s published star breakdown for Sentry Storage are one or two star.
Against other listings in Elk Grove
About the same as the middle of the 7 listings in Elk Grove we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 104 | 90.4% | |
| 4 star | 4 | 3.5% | |
| 3 star | 5 | 4.3% | |
| 2 star | 1 | 0.9% | |
| 1 star | 1 | 0.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sentry Storage at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 20%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Sentry Storage. A review can mention more than one thing.
In their own words
⭐⭐⭐⭐⭐ I had a wonderful experience with this storage facility. It is always clean, well-organized, and very safe. I highly recommend this place to anyone looking for a reliable storage unit. The management team and all the staff are friendly, professional, and helpful. I especially want to thank Gary. He is kind, respectful, and truly professional. Whenever I had a question or needed assistance, he handled everything with patience, responsibility, and great customer service.
Thanks for taking the time out of your day to leave us a review Hussna! We appreciate your kind words, business, and support, have a good one!
Great customer service went above and beyond to help me out even though I did not rent at his location he found me a great price at another sentry. Would definitely recommend.
Thanks for taking the time out of your day to leave us a review Dylan! We appreciate your kind words, business, and support, have a good one!
I totally was pleased with Gary Trevorrow’s knowledge, courteousness, and willingness to help me. He took his time and explained everything, and I feel that I made a very informed decision in choosing a storage unit at Sentry Storage. Gary really seemed to love what he was doing, which is very rare these days. Kudos to Gary!
Hi, Charlene. Thank you for leaving us a kind review, we appreciate your support!
I’ve had a great experience with this storage facility. The property is clean and well-maintained. What really stands out is the customer service. Gary has been incredibly friendly, welcoming, and helpful from the very beginning. He took …
Thanks for taking the time out of your day to leave us a review Andrea! We appreciate your kind words, business, and support, have a good one!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rent10
- helpful management8
- accommodating staff7
- cleanliness7
- storage needs5
- clean facility3
- classic experience2
- easy rental process2
- pay2
- insurance options2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory