U-Pack
Mover in Elk Grove, California
Its address is in Sacramento, California. It appears here because Google returns it for Elk Grove.
Google rating
4.6
Ratings counted
69
Are 1 or 2 star
5.8%Around typical
The rating breakdown
4 of the 69 ratings in Google’s published star breakdown for U-Pack are one or two star.
Against other listings in Elk Grove
4.4 percentage points higher than the middle of the 7 listings in Elk Grove we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 58 | 84.1% | |
| 4 star | 5 | 7.2% | |
| 3 star | 2 | 2.9% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 5.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Pack at 5.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
U-pack's customer service team is phenomenal, answering my myriad of questions. Their dispatchers are generous. Their drivers are patient. Their prices are fair and honest. Their web interface for tracking your order is user friendly. I am amazed. We used U-pack for a cross country move. The property manager for the apartment we were moving to was a week delayed in getting us the keys, and U-Pack allowed us to delay delivery by a week at no additional cost. We are so thankful.
I have to say, I was incredibly impressed with U-Pack. Communication was excellent, ease of setting up the move was excellent, drop off of the trailer and use of it for loading over a pretty long period (we scheduled a drop off for Thursday …
At the recommendation of my buddy, I hired U-Pack to move my stuff from CA to FL and the experience was simple & easy! Their website is very user friendly for making an equipment reservation or amending move dates. Their customer service via telephone was also very helpful and friendly. I would use this service again!
I used this company from California to Georgia. I did two pods first and sent them to Georgia six months in advance and they sat in storage. Then we did four more to georgia that the total of six the pick up and delivery and the pick up and …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful drivers11
- on schedule7
- transit time5
- reasonable cost5
- tracking4
- trailer pick up3
- simple process3
- economical moving3
- cross country move2
- early truck arrival2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- consumeraffairs.comreviews
- facebook.comsocial