College Hunks Hauling Junk and Moving Freehold
Mover in Howell, New Jersey
Its address is in Manalapan Township, New Jersey. It appears here because Google returns it for Howell.
Google rating
4.7
Ratings counted
108
Are 1 or 2 star
6.5%Above typical
The rating breakdown
7 of the 108 ratings in Google’s published star breakdown for College Hunks Hauling Junk and Moving Freehold are one or two star.
Against other movers in Howell
1.8 percentage points lower than the middle of the 5 movers in Howell we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 100 | 92.6% | |
| 4 star | 1 | 0.9% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 6.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is College Hunks Hauling Junk and Moving Freehold at 6.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for College Hunks Hauling Junk and Moving Freehold, counted by matching the words they used.
- Price rose after the quote1 · 14%
- Damage to belongings1 · 14%
Counted across the 7 one and two star reviews we have read for College Hunks Hauling Junk and Moving Freehold. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Pretty messed up company. Despite being specific with the job (and having it in writing) the cost of this move TRIPLED from original estimate. Guys were friendly but manager was not helpful at all. Refrigerator was moved out of house and then moved back in as this job would have cost over$600. I could buy new for that price.
We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at [phone removed], we will do our best to help resolve your concerns.
Absolute terrible customer service and damaged most of our furniture despite taking extra time to complete the job. Do not recommend!
Brittany Reale, Thank you for giving us your honest feedback. We want you to know our College Hunks team is committed to providing exceptional service and take all feedback, including yours, very seriously and with the utmost concern.
I booked a move at least 10 days in advance; the crew never showed - I called and was told the earlier client took more time than expected. The move was scheduled between 1-3pm, they promised to call with an eta. At 4pm there was no update, and an evening move was not viable. The company was unable to book a crew the following two days - which was needed to clear my house for a realtor open house. We were depending on them, and they let us down.
Doug M, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience [phone removed] so that we can help resolve any other issues.
First, the guys responsible for moving/hauling were great and the star is for them. They handled everything with care and did their best to accommodate us. I gave a friend a fairly new refrigerator and he arranged to have it moved from …
Paul P, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time.
I was traveling on Route 34 today on a two-lane road when one of your company’s trucks changed lanes directly in front of me. I was traveling in the left lane, while your driver was in the right lane. …
Lisa Norman, We are sincerely sorry to hear you did not have a better experience with our team. Please give us a call when you get a chance so we can connect you with management to discuss your experience further at [phone removed]. We hope to hear from you soon.
It’s comical that this company wanted to charge me close to $700 to move a bedroom set from one bedroom to another bedroom in the same house. The rooms are right next to each other. Wow!
Jonthan, Your review was brought to our attention and we have no records of providing you with an estimate. We often get reviews for other franchise locations or moving companies and feel that this may be the case here. Regardless, we are so sorry to hear about your experience.
I will never use this company again I had appt they never call me.They told me one thing Now it's a different story now .stay away …
joseph infante, We want you to know that our team takes all feedback seriously and we’re truly sorry you did not have a better experience. Please contact us so that we can help resolve any other issues at [phone removed].
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 69%
- Worked hard and fast7 · 44%
- Turned up when they said4 · 25%
- Careful with belongings3 · 19%
Counted across the 16 four and five star reviews we have read for College Hunks Hauling Junk and Moving Freehold. A review can mention more than one thing.
In their own words
I used College Hunks for our move, and they were awesome! They arrived early and were quick, efficient, and professional throughout the entire process. Silvio was especially pleasant to work with and made the experience even better. I would definitely recommend them to anyone in the New Jersey area and will absolutely be using them again in the future.
Irene Muñiz, Thank you for taking the time to share your wonderful review. Our team works diligently to provide our customers the best junk hauling and moving experiences. Reviews such as yours help provide them with encouragement to keep … More
Extremely convenient and fantastic experience. I booked the evening prior at approx 7PM and they were able to come the next day. After I pre-booked online, I received a call 5 minutes later confirming their next-day availability, the nature of work, time slot desired (2 hours), price quoting, etc. I had an imported, very heavy, pre-assembled office desk still in its packaging that needed to be moved into my second floor office from my garage.
We’re grateful for your kind words, Andrew. At College Hunks Hauling Junk and Moving Freehold, we know furniture is valuable and sentimental, so we work hard to move it with precision and respect. Thanks for recognizing our team.
GOT JUNK..CALL THE HUNKS! We were kind of in a crunch time to get rid of the last bit of junk/leftover furniture and 'everything' from a semi hoarding situation. We had already filled two huge dumpsters and made hundreds of trips to our county dump and we still hadn't cleaned out the attic,second floor and basement of a home we purchased. As the last attempt to get it finally completely cleaned up, I called College Hunks and in less than 18 hours they were there on the spot.
Your feedback means the world, Lynda Meehan. At College Hunks Hauling Junk and Moving Freehold, we make junk removal simple, from estate cleanouts to everyday trash pickup. We’re glad we could take some weight off your shoulders.
I cannot say enough good things about Silvio and his moving team. They were exceptionally hardworking, professional, and diligent from start to finish. What impressed me most was their attitude and work ethic despite the extremely challenging weather conditions and high temperatures. They never complained, remained courteous throughout the entire move, and continued working efficiently while maintaining the highest level of care for our belongings.
We’re grateful for your review, vera pinto! The moving company team at College Hunks Hauling Junk and Moving Freehold is here to make every step easier—whether it’s packing, loading, or unloading. We’re so glad your experience reflected that.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff25
- junk removal15
- furniture removal8
- fair pricing5
- scheduling5
- efficient staff5
- communicative staff3
- punctual staff3
- careful with home2
- debris cleanup2
What the company says about itself
Taken from College Hunks Hauling Junk and Moving Freehold’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“With over 10 million happy clients over 15+ years, you can rest knowing the HUNKS have go”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…the U.S., are professionally trained, licensed, and insured to handle various fragile”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…professionally trained, licensed, and insured to handle various fragile or heavy item”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…systemwide Trustpilot 4.9 Rating Get a free estimate Find a location Find a location With ov”Raw text captured from the page, including any surrounding navigation.