FREEHOLD MOVERS
Moving and storage service in Howell, New Jersey
Its address is in Jackson Township, New Jersey. It appears here because Google returns it for Howell.
Google rating
4.5
Ratings counted
43
Are 1 or 2 star
11.6%Above typical
The rating breakdown
5 of the 43 ratings in Google’s published star breakdown for FREEHOLD MOVERS are one or two star.
Worked out from 43 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Howell
3.3 percentage points higher than the middle of the 5 movers in Howell we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 36 | 83.7% | |
| 4 star | 2 | 4.7% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 4.7% | |
| 1 star | 3 | 7.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is FREEHOLD MOVERS at 11.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for FREEHOLD MOVERS, counted by matching the words they used.
- Crew conduct2 · 40%
- Damage to belongings1 · 20%
Counted across the 5 one and two star reviews we have read for FREEHOLD MOVERS. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
These people were very rude. They will block you in places where you can't get out. Then tell you that they aren't going to move their truck so you can get out. They'll cuss you out as well. The old man that works there said that the driver was being too nice by moving the truck to let us out. Which the only reason the driver moved was because the police was called on him. In response, he was not backing up when we were pulling into the bay. If he was we wouldn't have been able to get in.
Hello Kimberly. Our truck was parking into a spot at the storage facility and then you parked at the spot that he was backing into. He then just parked next to your car so they can get to their customer's storage bin. You are the one that … More
Would not recommend. Had them provide packing service but they did such a bad job marking cartons (finding bathroom items with food ) no rhyme or reason to their method so having a difficult time finding things. They also chipped my dining room table and broke a large frame on a picture I was going to hang. Worst of all, movers never plugged in my freezer all the way so we lost about $500 worth of food.
Hello Gloria. I am sorry about the service that you had. Rich did send the check out for $100 on 12/26, I'm not sure why you did not receive it. I tried to call your phone number that was on file to discuss the other issues but it was not in service.
Good company they can just be very rude and like to break things accidentally, other wise great company, I rate them a 1 on the other hand moving wise Id rate them a 3
Hello Harold, I'm sorry to hear that Harold but I'm not sure when we moved you because I do not have any record of a Harold G in the past month. Please call the office so we can resolve this issue at [phone removed].
Lost a huge rug & matching bedroom mirror…… was never brought to new property. Either left on truck or in empty house somewhere🥹 …
Hello Sandra. Please call the office. I tried to look you up in our system and your name did not come up, I'm not sure if it's under a different name.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 52%
- Turned up when they said7 · 33%
- Worked hard and fast4 · 19%
- Careful with belongings1 · 5%
Counted across the 21 four and five star reviews we have read for FREEHOLD MOVERS. A review can mention more than one thing.
In their own words
Freehold movers were PHENOMENAL to work with. They showed up promptly and gave us a quick and simple estimate, which was spot on value wise, and had no confusing rates or add ons. The movers were immaculate professionals, treated every item carefully, needed little to no guidance as they know their profession like the true experts they are. They went above and beyond, helping us with things we hadn't anticipated with the warmest, most generous attitude.
I have had Freehold movers move me three separate times into two free standing homes and also into a storage unit and out of a storage unit on two separate occasions. They are absolutely wonderful very professional and very fair and reasonable and quite frankly they've never broken anything or did any damage to any of my quite voluminous furniture tchotchkes and paintings Etc.
We moved from our home in nj to our new home in Pennsylvania, and i must say from meeting the guys and how polite and respectful they were from start to finish it was a very stress free move thanks to all four of them. Can’t say enough about Freehold Movers my wife and i would absolutely recommend them for anyone who is planning a move and if I had to move again they would be the only ones I call. Good Prices Great Customer Service and Great bunch guys who made the move for us under a very hot June day.
5 stars all the way!! From the office team, to Richie who came to our house to provide the estimate and to the moving team (Jake, Alfie, Richie Jr and Joe). Very honest, friendly, prompt, polite, reasonable and professional. If you are looking for a moving team then Freehold Movers are for you. Definitely would recommend them.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers6
- courteous staff5
- punctual crew3
- storage unit emptying3
- scheduling3
- efficient move3
- respectful crew3
- competitive pricing2
- funny crew2
- smooth process2
What the company says about itself
Taken from FREEHOLD MOVERS’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“…cut the hassles in half. Our family-owned-and-operated local business has been ma”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…for over 30 years. Freehold Movers is licensed to pack and move you six days a week an”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…has been making moving simple for over 30 years. Freehold Movers is licensed to pack an”Raw text captured from the page, including any surrounding navigation.