College Hunks Hauling Junk and Moving Port St. Lucie
Mover in Port St Lucie, Florida
Google rating
4.9
Ratings counted
719
Are 1 or 2 star
2.8%Around typical
The rating breakdown
20 of the 719 ratings in Google’s published star breakdown for College Hunks Hauling Junk and Moving Port St. Lucie are one or two star.
Against other listings in Port St Lucie
1.0 percentage points lower than the middle of the 16 listings in Port St Lucie we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 686 | 95.4% | |
| 4 star | 11 | 1.5% | |
| 3 star | 2 | 0.3% | |
| 2 star | 3 | 0.4% | |
| 1 star | 17 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is College Hunks Hauling Junk and Moving Port St. Lucie at 2.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for College Hunks Hauling Junk and Moving Port St. Lucie, counted by matching the words they used.
- Damage to belongings4 · 44%
- Price rose after the quote1 · 11%
- Items missing or never delivered1 · 11%
- Crew conduct1 · 11%
Counted across the 9 one and two star reviews we have read for College Hunks Hauling Junk and Moving Port St. Lucie. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this service, as they will send you unqualified, incompetent personnel who DO NOT know how to organize and pack a moving truck in a way that your items won’t be damaged. Further they will purposefully take their time in order to increase their billable time so you have to pay more for them to drag their feet and be rude when you call them out on their lack of time consideration. In total we spent just under $900 to load a moving truck when all our items were already packed.
G Balen, We’re very sorry you did not have a great experience with our business and wanted to apologize on behalf of our entire team. We’d be more than happy to facilitate a resolution if you could please contact us directly at [phone removed].
By far the WORST moving company i have ever used and the most expensive. ended up with several furniture pieces damaged and ruined, 4 boxes of premium liquor which we purchased off cruise ports all GONE, save your money, do your research and go with a reputable company that will ensure all valuables are properly secured in order to prevent this. The franchise owner was no help at all it felt like once you paid them in full they could care less about anything else.. NEVER AGAIN...
We’re very sorry to hear you did not have a better experience with our services and truly want to help resolve any issues you may have. If you could please reach out to our team at [phone removed], we will do our best to help resolve your concerns.
******HIDDEN FEES ****** They charge extra for everything! I didn’t have a big job (junk removal from storage unit) was told one thing on the phone and when they got there all these …
Laza Gudiel, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time.
I have used College Hunks three times previously, but this $5,000+ full-service move was an absolute disaster. I hired them specifically to help because I have a baby, but the level of negligence was dangerous. The crew threw unwrapped glass and ceramic items into bags and boxes, left kitchen shears and knives with exposed blades taped together thrown in a box, and packed heavy items with fragile ones.
BG, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our … More
Be careful with these guys., My sister gave a deposit of ninety nine dollars to these guys and through nofault of her own,Her closing got moved around. she asked for her deposit back and was denied. 99 dollars!!! 99 dollars!! how petty can u be??
David Ortega, On behalf of our CHHJ team, we want to truly apologize for any frustrations or inconveniences that may have transpired during your experience. We always strive to provide 5-star service and we’re saddened to hear that we didn’t meet our goal this time.
Called for a quote and talked to a gal I could hardly understand, she pressured me to set up a date, even though I told her multiple times I just needed a quote. Which was $437 for 2 hours of work. INSANE. Then someone texted me and told me …
Hannah, Thank you for giving us your honest feedback. We want you to know our College Hunks team is committed to providing exceptional service and take all feedback, including yours, very seriously and with the utmost concern.
Cannot begin to describe how bad my service was. The boys were nice who came to help, but lacked any form of professionalism. I don’t blame them as much as I blame the management. TV screens, computer monitors, headboards, and bed frames, …
Joshua Spence, Our team strives to deliver a 5-star experience for our customers and we are truly sorry that this was not the case for you. We will address this matter internally with our team, but please feel free to reach out to us anytime to discuss this matter further.
Horrible experience where they damaged my $2,500 refrigerator that I specifically asked they take their time on. They rushed it through the door frame damaging my front door they did not cover it with any protection. They shoved the …
Crystal Malinguaggio, We always strive to provide our customers with the best service possible and we’re truly sorry we did not leave you completely satisfied. Please contact us at your earliest convenience [phone removed] so that we can help resolve any other issues.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 56%
- Worked hard and fast8 · 44%
- Turned up when they said2 · 11%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for College Hunks Hauling Junk and Moving Port St. Lucie. A review can mention more than one thing.
In their own words
Very easy to schedule with College Hunks. They showed up on time and removed all the junk items very quickly with no hassles. Friendly service.
Paul Bendeck, We appreciate you taking the time to leave us such a great review. We are thrilled that you enjoyed your experience and our team will definitely be happy to read what you wrote.
Great experience! These guys move quick and communication from Brad was top tier! Thanks for making moving stress free!
We appreciate your kind words, Inner Core Beauty. The movers at College Hunks Hauling Junk and Moving Port St. Lucie are dedicated to providing reliable service and handling your belongings with care. Thank you for letting us assist with your relocation.
ABSOLUTELY WONDERFUL!! I would absolutely recommend!! I could never thank them enough!! I had an absolutely Heavy Heavy table. Its not normal how Heavy that table was. They were amazing with it. It was a Marble Table. Evan, January, Jimmy, Frank, John and Shawn....I could never thank you enough for Everything!! Even taking apart my bed was hard. Not one time, not once did any of them complain. They were a fabulous group of guys. They all worked amazing together. You do not see that all the time.
tracey currenti (Skylander Craft), Thank you for choosing College HUNKS Hauling Junk & Moving. We hope to be your go-to company for all of your labor, junk hauling and moving needs. We really appreciate you taking the time to share your feedback with us. Thank you again!
This was the second time I called "College Hunks Hauling Junk". The guys called ahead to tell me when they anticipated arriving. They were polite and riendly, even though they were working so hard in the sun. They moved out a sofa and a large coffee table out of the condo without making any scratches to the floor, walls or woodwork.. (That’s always my biggest concern). Will definitely call College Hunks again to move anything for us.
Lois Folino, Thank you for taking the time to share your wonderful review. Our team works diligently to provide our customers the best junk hauling and moving experiences. Reviews such as yours help provide them with encouragement to keep … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff267
- polite staff153
- junk removal37
- furniture moving19
- efficient movers15
- moving crew11
- last minute move4
- online scheduling2
- couch removal2
- box removal2
What the company says about itself
Taken from College Hunks Hauling Junk and Moving Port St. Lucie’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“, packing/unpacking, loading/unloading, insured transportation and more. Call for a fre”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“With over 10 million happy clients over 15+ years, you can rest knowing the HUNKS have go”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…reviews Trustpilot 4.9 Rating Request a free quote Call Now Moving Donation Pickup Labor P”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…to full estate projects, our trained, licensed professionals handle the heavy lifting”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- mapquest.comdirectory
- yellowpages.comdirectory
- birdeye.comreviews