College Hunks Hauling Junk Palo Alto
Junk removal service in Redwood City, California
Google rating
4.9
Ratings counted
184
Are 1 or 2 star
1.6%Unusually few
The rating breakdown
3 of the 184 ratings in Google’s published star breakdown for College Hunks Hauling Junk Palo Alto are one or two star.
Against other listings in Redwood City
About the same as the middle of the 7 listings in Redwood City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 178 | 96.7% | |
| 4 star | 3 | 1.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is College Hunks Hauling Junk Palo Alto at 1.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 50%
- Turned up when they said9 · 45%
- Professional and courteous9 · 45%
- Kept in touch2 · 10%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for College Hunks Hauling Junk Palo Alto. A review can mention more than one thing.
In their own words
College Hunks Hauling offer great service. It was easy to set up the appointment, fairly priced with details clearly communicated verbally and in follow up email. The guys were on time, efficient and respectful…all in all an excellent experience.
We are so grateful for your kind words. Thank you for taking the time to share your review with us. We always appreciate hearing about the great work our team has done on your recent junk haul and we’ll be sure to let them know all about it. Thank you again!
William and Freddy, did such an excellent job! They came a before the expected time and were QUICK! Fair price! Totally hiring again!
Glad we were able to help, J Ojeda! We always strive to provide the best experience for our customer’s junk removal needs and are extremely pleased to see this was the case for you. Thank you for choosing and supporting us and we hope to provide you with the same great service again next time!
I had a great experience with College hunks. Anthony and William came Tuesday, and Freddy joined them on Wednesday. They were just fantastic - I had TONS of stuff I needed moved (and tons of stuff I needed to throw away) and they got a tremendous amount of work done in the 6 hours I hired them. This followed a really weird experience with TaskRabbit (guy helped himself to my wine, then beat up the other Tasker) so I really appreciated having these fantastic guys help me with my move.
We just wanted to sincerely thank you for such a kind review! We truly appreciate you and thank you for placing your trust in our CHHJ Team. Customers like you help us to continue to be the #1 junk haul service in Redwood City!
These guys were great! Arrived on time (a little early even), cleared everything out, swept out the storage unit, and charged me less than the estimate because my volume was less than projected. They also reassured me that the donatables would be donated and the recyclables recycled, instead of just dumping everything into the landfill.
Ms. Chocolate, Thank you for sharing your experience with us! We appreciate your review and are always more than happy to help whenever you are in need of any junk hauling services in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- value21
- friendly movers10
- easy scheduling7
- donation removal3
- kind team3
- upfront pricing2
- mattress removal2
- heavy item removal2
- yard cleanup2
- donated item hauling2
What the company says about itself
Taken from College Hunks Hauling Junk Palo Alto’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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“…you can rest easy knowing our customer satisfaction guarantee backs our services. We want to always e”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“With over 10 million happy clients over 15+ years, you can rest knowing the HUNKS have go”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…reviews Trustpilot 4.9 Rating Request a free quote Call Now Top Junk Removal Company in Pa”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…to full estate projects, our trained, licensed professionals handle the heavy lifting”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“, packing/unpacking, loading/unloading, insured transportation and more. Call for a fre”Raw text captured from the page, including any surrounding navigation.