Crossroads Moving and Delivery
Mover in Hattiesburg, Mississippi
Google rating
4.5
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 13 | 86.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 13.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Crossroads Moving and Delivery, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Crossroads Moving and Delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible service, rates were vague and convoluted. Damaged flooring in the process. Charged my wife over $400 just to simply unload a truck. No sense of urgency, displayed difficulty getting simple items in the home such as a office desk. We've worked numerous companies over the years and by far these were the worst. Had the scheduling worked out we should've have waited and went with them.
We are sorry for your disappointment. We make a point to give our rates up front and very clearly. We made a 100 mile round trip to unload a completely filled 26 foot box truck … More
The only reason I'm giving a star is because I have to. Service was far from professional. They move very slow. If I'm paying by the hour it shouldn't take all day They didn't even have tools or know how to break down a desk and stood in the doorway staling for time until I said just leave it in the garage. They stacked the boxes up in the living room high with some of the boxes heavy and where I couldn't see the labels. Then wanted me to pay for there gas to return home. They we're late.
We are sorry for your disappointment. We make a point to give our rates up front and very clearly. We made a 100 mile round trip to unload a completely filled 26 foot box truck … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 67%
- Worked hard and fast1 · 33%
Counted across the 3 four and five star reviews we have read for Crossroads Moving and Delivery. A review can mention more than one thing.
In their own words
Absolutely amazing experience!!! Professional, quick, no complaints!!! Would recommend 200%!! Worth every dime!!!
Thank you for your stars you guys was most definitely great to work for..Thanks (June Hogan)
I have used June and his crew at least three times! They are sensitive to family situations since a move can be a traumatic time for many reasons. They are patient and professional. Add to that ... they are super reasonable. My immediate …
Thank You,we love working with your family it's like you guys made me and my work family part of your family.Thanks again for supporting (Crossroad Moving)JUNE
Crossroads and Delivery couldn’t have served me any better! They came in, moved my Son to Fayetteville, North Carolina! We was well pleased! I highly recommend Mr. Hogan he will get the job done!
Hi Mrs.Chatman, our team thanks you for your generous 5-star rating and comment about your recent move! We're so pleased it went as you had planned. It always makes us glad to hear that our valued customers are receiving the exceptional service they deserve.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- boxes3
- desk2
- careful handling2
What the company says about itself
Taken from Crossroads Moving and Delivery’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…and smoothly. Call or Text Us Now For a Free Estimate 601-909-5234 or use the form below to”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“Total with Military ID, Student ID, or over 65 years of age ID. Residential Moves Crossroads”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- yelp.comreviews
- facebook.comsocial
- bizapedia.comdirectory
- mapquest.comdirectory