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Cummings Moving LLC

Mover in Shreveport, Louisiana

Google rating

2.8

Ratings counted

60

Are 1 or 2 star

53.3%Well above typical

The rating breakdown

32 of the 60 ratings in Google’s published star breakdown for Cummings Moving LLC are one or two star.

Against other listings in Shreveport

This company53.3%
Typical listing in Shreveport14.8%

38.5 percentage points higher than the middle of the 17 listings in Shreveport we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
2440.0%
4 star
23.3%
3 star
23.3%
2 star
23.3%
1 star
3050.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Cummings Moving LLC at 53.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cummings Moving LLC, counted by matching the words they used.

  • Crew conduct10 · 33%
  • Damage to belongings6 · 20%
  • Price rose after the quote3 · 10%
  • Items missing or never delivered1 · 3%

Counted across the 30 one and two star reviews we have read for Cummings Moving LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewPc C.9 years ago
Worst exoetience EVER! Quoted me one price, and charged me a different price. Asked why, and said first was a "quote," even though guaranteed. Also, arrived at worst possible time, and said they slept in truck. Employees acted like I should ha r fed them or something. Furniture was scratched, but...they were long gone. Owners seemed so nice. Fooled me!!
1-star Google reviewMary7 years ago
Uncommunicative, unapologetic, rude, Mr. Cummings have an attitude, movers were not careful with belongings, was not honest to original quote Cons: Mr. Cummings arrive extremely early in his own black truck and just parked on the street in front of the house. He did NOT come and knock on the door and let us know the moving truck is coming. With the recent crimes in the neighborhood and being female I did not feel safe. None of the workers introduced themselves including Mr. Cummings.
1-star Google reviewAndrea L.9 months ago
I was really taken advantage of by this company last week. I used this company before to move me from my previous address to my new address and the price was $400. I hired this and company 3 years later last week to move the same amount of furniture. Mr. Cummings sent 2 older workers over 55 years old and they moved like slow motion turtles at $120 per hour taking my fee up to $1,100 which should have only been around the same 3-4 hour job at $400-$500. They took advantage of me being a female.
1-star Google reviewBreAuan L.4 years ago
I wish I could this poor excuse for a company 0/5, the owner, Cummings has a HORRIBLE attitude, doesn't communicate and throws tantrums to accompany his lack of understanding of how to run a PROPER business. We were quoted one price one day and another the next day. After asking how does he accept payment, he responded "Zelle" is fine, but doesn't understand the concept of the transaction or how Zelle even works.
1-star Google reviewC D.7 years ago
Horrific experience, I can’t believe the owner is dishonest. I called the owner to set an appointment a week before my move was expected to happen. I informed the owner that I would be relocating from my home to the amazing storage in Shreveport. This was stated in the initial conversation. The mover where unorganized and not able to proper stack my personal items. When we ready to transport my personal item I informed the worker (movers) on the location they were not informed before hand by the own.
1-star Google reviewBeatrice C.4 years ago
NOT EVEN WORTHY OF A NEGATIVE RATING.....If you value your belongings "DO NOT USE THIS COMPANY". Like other customers this company is absolutely horrible. The moved me out of state and placed our furniture in storage until our home was finished. We just moved into our home and I was literally in tears, as my furniture was ruined. There were major dings in bedroom furniture, credenzas had deep scrapes its as if they just threw the boxes into storage.
2-star Google reviewLinda T.8 years ago
Made arrangements with this company about 8 days or so in advance as I was comparing prices with other companies. Decided this one was the better deal because I was given a flat rate and was told the move would take 3-4 hours max. Much to my chagrin the movers arrived an hour early (no big deal) with a contract that stated a total different rate and a surcharge that was not articulated during my initial call. The movers were good but took 5 hours and I ended up paying a lot more than stated.
1-star Google reviewYekishia B.9 years ago
Came late, no tools, my husband ended up helping. The owner was extremely rud. It took them 30 minutes to go to next neighborhood which is lest than 3 minutes away. It took them 5 hours to move a two bedroom apartment. My husband took pics and video of how they were slowly working and trying to prolong the process. We agreed to 3 hours max and that is all we paid. I've used this company in the past as a single woman and had no problems. I'm very disappointed, and do not recommend them.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous5 · 25%
  • Turned up when they said4 · 20%
  • Worked hard and fast2 · 10%
  • Careful with belongings1 · 5%

Counted across the 20 four and five star reviews we have read for Cummings Moving LLC. A review can mention more than one thing.

In their own words

5-star Google reviewTan Z.2 years ago
They came on time, was very careful with putting my things in the storage. I will be scheduling them when my home finish getting build.
5-star Google reviewLysa M.3 years ago
I recieved great professional care from the owner to the workers. They did my movr without any complications. Im very satisfied with the service I recieved .
5-star Google reviewBrandi B.5 years ago
Dante, Terry and Roy were so nice and very helpful with our move, and pretty fast!. They were fun and awesome to joke around with! Definitely recommend!
5-star Google reviewpetermaxx1a year ago
We had looked at numerous other moving services when we relocated from Shreveport to Bossier City, Louisiana. Cummings' hourly charge was the lowest of all those we considered, half as much as some in fact. The two-man crew showed up promptly at the promised time, got down to business immediately, and worked well independently as well as team lifting when needed.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • furniture10
  • boxes5
  • quoted5
  • car inspection4
  • bedroom3
  • promptness3
  • polite staff2
  • careful handling2
  • owner2

What the company says about itself

Taken from Cummings Moving LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “LA Cummings Moving & Storage LLC Licensed and insured License #: LPSC#7426 46”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
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    “Moving & Storage LLC Licensed and insured License #: LPSC#7426 4635 GREENWOOD”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
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    “…years to come. Contact Us Today for a Free Quote for Your Move Name* Email* Phone* Messa”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
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    “…and long-distance moving services for over 45 years. We are a family-owned business with fa”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “Cummings Moving & Storage LLC. is a family-owned business with a reputation for maintain”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • superpages.comdirectory
  • yellowpages.comdirectory

Before you hire Cummings Moving LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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