Dakota's White Glove Moving Service
Mover in Nashua, New Hampshire
Google rating
4.8
Ratings counted
93
Are 1 or 2 star
5.4%Around typical
The rating breakdown
5 of the 93 ratings in Google’s published star breakdown for Dakota's White Glove Moving Service are one or two star.
Against other listings in Nashua
2.5 percentage points lower than the middle of the 10 listings in Nashua we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 87 | 93.5% | |
| 4 star | 1 | 1.1% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.1% | |
| 1 star | 4 | 4.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Dakota's White Glove Moving Service at 5.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Dakota's White Glove Moving Service, counted by matching the words they used.
- Late, delayed or a no-show1 · 25%
- Crew conduct1 · 25%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Dakota's White Glove Moving Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
These people took my mom's money. Never showed up. We are here. Still waiting. No answer. No, nothing. Do not hire these people unless you don't like your money. I will never use them again
This team did not come in for an estimate before we contracted them, which made the process feel unprofessional from the start. In reality, they were unable to move our piano to the designated location as they had promised. This now leaves me questioning whether they even have the proper license to move pianos, as they claimed. We reached out again to set up a time to finish the job, but never hear back from them.
Thank you for your feedback. We’d like to clarify a few things for anyone reading this review. The move took place about a year ago, and at no point before the move were we informed that the piano needed to be carried up a staircase.
They sent two men to move one sidecar and one motorcycle. One of the movers was polite the other one was complaining constantly . My estimate was for $600-$700. The bill was $1170. …
Arrived unprepared for the job. Overall not pleased with the owners lack of professionalism and lack of respect. The moving men were polite and resectful.
Hi K M, please reach out to us directly ([phone removed]. Inform us about the job in question and your name as we are unsure who you are. Name the crew so we can praise them. As we check into this issue so we can further help you !
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 63%
- Professional and courteous6 · 32%
- Careful with belongings5 · 26%
- Turned up when they said4 · 21%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Dakota's White Glove Moving Service. A review can mention more than one thing.
In their own words
Dakota and his team were outstanding from start to finish. They showed up on time, were extremely professional, and handled all of my furniture with care. You can tell they take pride in what they do. The pricing was exactly as explained beforehand, and there were no surprises. They worked efficiently but didn’t rush or cut corners. Everything arrived safely, and the whole move was much less stressful than I expected.
Dakota and Kyle were great, l called asking for a price quoted me a price came 3 hrs later as stated did an in house move of 2 bedroom sets from first floor to second floor could not believe how fast they were knew exactly what to do very careful very reasonable price wise anyone looking to have furniture moved in house especially elderly call Dakota's white glove moving if I could give them 10 stars i would
I honestly can’t say enough good things about Dakota and his team. After having a horrible experience with a commercial moving company during my out-of-state move that completely left me high and dry, I was beyond stressed and scrambling last minute. I reached out to Dakota literally one day before I needed to be out of my condo, and he showed up ready to work immediately. From the moment he arrived, he was incredibly professional, efficient, and organized.
Dakota and his team created a stress-free moving experience for me. They were efficient, professional, & friendly! It also seemed like they actually cared about my furniture. I had them rearrange the couch like 10x (lol) they were more than happy to help & offer suggestions. I’ll be using this company again in the future & would absolutely recommend to my friends and family
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff17
- furniture setup12
- friendly movers8
- fast move3
- seamless move2
- furniture moving2
- antique handling2
- caring movers2
- moving heavy items2
- short notice availability2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- mapquest.comdirectory
- thumbtack.comreviews
- yelp.comreviews