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DBD Home Services

Mover in Warner Robins, Georgia

Google rating

4.9

Ratings counted

159

Are 1 or 2 star

1.3%Unusually few

The rating breakdown

2 of the 159 ratings in Google’s published star breakdown for DBD Home Services are one or two star.

Against other listings in Warner Robins

This company1.3%
Typical listing in Warner Robins2.8%

1.6 percentage points lower than the middle of the 12 listings in Warner Robins we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
15396.2%
4 star
21.3%
3 star
21.3%
2 star
21.3%
1 star
00%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is DBD Home Services at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for DBD Home Services, counted by matching the words they used.

  • Damage to belongings1 · 50%

Counted across the 2 one and two star reviews we have read for DBD Home Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewTrinaty C.16 hours ago
This is my 2nd time using this company. The first time was great, absolutely no complaints. This time around it was less than satisfactory. I paid 520$ for a half done job and a broken tv. I was told that i broke my own tv… like why in the world would I break my own tv. Totes etc were left. Maybe I should’ve checked behind them but working with them the first time around everything was so perfect i didn’t think i needed to.
Reply from the business

Maam your job was flagged as scam likely for reason. You also made unprofessional sexual advances on one of my movers. We performed a perfect move where you tried to get money for a TV we know for a fact we checked and worked when we left.

2-star Google reviewMyeishia10 months ago
I was really hoping for a great experience but it was the opposite. I only gave two stars because of the movers they were great people. However the owner on the other hand completely forgot about my move. Instead of him taking accountability and owning up to it he lied saying someone with my exact name had the same appointment time so there was a mix up. He wouldn’t even answer the phone.
Reply from the business

Although we did NOT lie to you or to any customer… We absolutely hate to hear such an experience, I don’t believe your experience was a proper representation of our company and we will make sure that this is won’t be a con free rn for future customers.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous8 · 47%
  • Careful with belongings5 · 29%
  • Turned up when they said4 · 24%
  • Worked hard and fast4 · 24%
  • Kept in touch2 · 12%

Counted across the 17 four and five star reviews we have read for DBD Home Services. A review can mention more than one thing.

In their own words

4-star Google review314sᴉʌɐpTǝᴉɹɐM2 years ago
DBD is definitely tech savy and has the most interactive things set up. Very professional. However, I'm not a tech person nor do I like texting and the owner called me at my request. Over the few weeks of communication everything happened as planned. The two men that came out followed my directions and were very friendly. They arrived on time and we pretty much finished on time. I had no issues. I will need help again and I'm almost certain if I need movers I will call them.
5-star Google reviewChyrisse B.4 months ago
Wonderful team! DBD Home Services did an excellent job moving me to my forever home. They were timely, efficient, careful with my items, and extremely organized. Thanks guys 🙂 …
Reply from the business

Thank you so much, Chyrisse! We’re thrilled to hear our team made your move to your forever home smooth, timely, and organized. It was a pleasure handling your belongings with care, and we appreciate you trusting DBD Home Services.

5-star Google reviewDenise J.4 months ago
I can’t say enough good things about this moving company. I am new to this area and decided to hire movers to assist us moving from Kathleen to Bonaire and it was by far the best decision I’ve made. I looked them up online and read their reviews which were good I might add…. so I took a chance. Bryce was very helpful in the beginning of the process and the set-up was clear and so smooth. Communication was open and he replied immediately to my needs prior to the move.
Reply from the business

Thank you so much for your glowing review and for trusting us with your move from Kathleen to Bonaire. We’re thrilled Bryce and the team provided clear communication, careful handling, and top-tier packing that made your move smooth.

5-star Google reviewBrian D.Edited 2 months ago
Let me tell you. These guys are the real deal. These guys dont mess around and do a phenomenal job. Aj bryce. Amd i cant remeber amtwon. It doesnt matter these guys are the greatest. Not only do they move you. They get to know you. I have never met such dedicated people to what they do. Amd humble. They dont ask for more u just give them more cause they are worth it.
Reply from the business

Thank you, Brian, for the fantastic review. We'll pass your kind words along to AJ, Bryce and the whole team — they’ll be thrilled to hear it. We appreciate your trust and are always here when you need us.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling16
  • courteous staff14
  • furniture moving7
  • reasonable pricing5
  • diligent staff4
  • ease of use4
  • neat packing4
  • smooth move3
  • carefulness3
  • flexible scheduling2

What the company says about itself

Taken from DBD Home Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Services Tree Services 📆 Book Online FREE QUOTE 📲478-230-5094 "Move Faster, Move Smart”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • yelp.comreviews

Before you hire DBD Home Services

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other listings in Warner Robins

BusinessGoogle rating
Storage Sense - Warner Robins - Cohen WalkerSelf-storage facility · Warner Robins, Georgia4.9301
Storage Sense - BonaireSelf-storage facility · Warner Robins, Georgia · based in Bonaire4.8298
FreeUp Storage KathleenSelf-storage facility · Warner Robins, Georgia · based in Kathleen4.9252
Titan RelocationMover · Warner Robins, Georgia4.1248
Moody Road StorageSelf-storage facility · Warner Robins, Georgia · based in Bonaire4.8221
Securlock Storage at Warner RobinsSelf-storage facility · Warner Robins, Georgia4.9167

See all 12 listings in Warner Robins →