Storage Sense - Warner Robins - Cohen Walker
Self-storage facility in Warner Robins, Georgia
Google rating
4.9
Ratings counted
301
Are 1 or 2 star
3.0%Around typical
The rating breakdown
9 of the 301 ratings in Google’s published star breakdown for Storage Sense - Warner Robins - Cohen Walker are one or two star.
Against other listings in Warner Robins
About the same as the middle of the 12 listings in Warner Robins we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 284 | 94.4% | |
| 4 star | 6 | 2.0% | |
| 3 star | 2 | 0.7% | |
| 2 star | 2 | 0.7% | |
| 1 star | 7 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Storage Sense - Warner Robins - Cohen Walker at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Storage Sense - Warner Robins - Cohen Walker, counted by matching the words they used.
- Damage to belongings1 · 17%
Counted across the 6 one and two star reviews we have read for Storage Sense - Warner Robins - Cohen Walker. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Our rent went from $65 to $169 without any warning. They can change your rate at any time. It’s very fine print in the contract. Go somewhere else unless you want to get ripped off.
We are disappointed to hear your experience was not optimal. We will use your feedback and make sure our pricing is more transparent. We hope to work together in the future!
Financially this is not a good place to rent they raise the rent every 6 to 12 months somebody in charge besides the manager the 5 star reviews are lies the other owners before them was clean the rates are crazy and they dont help with nothing at all my rent was 154 now its 206 dollars go somewhere else not worth it there are better ones out there
We apologize for any inconvenience with pricing concerns. Please contact our team at [email removed] to address your experience.
I still have not had a room given to me the original room was someone elses room i had to take my things out of the new room and tale them back. I have no place to keep this stuff i am in a WHEELCHAIR. this has csused me untold pains i am ready to kill myself.
Please don’t get hammed up by the five star rating. These units are way too expensive. When I first purchased this unit back in May 2023 my rent was roughly $118.00 as of today September 5th;I am paying $153.00for a medium size storage …
We appreciate your feedback and are sorry to hear about your experience. We strive to offer clean and well-maintained facilities, and we’re disappointed to hear about the issues you've faced.
The units were clean but price goes up every few months and when staff says they will contact management and get back with you to try and lower your costs don't hold your breath.
It's unfortunate to hear about pricing concerns and unresolved follow-ups from our team. Please contact us at [email removed] to address this.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 22%
Counted across the 9 four and five star reviews we have read for Storage Sense - Warner Robins - Cohen Walker. A review can mention more than one thing.
In their own words
The customer service was great. The young lady explained everything, provided a view of the different storage spaces, as well as provided full details of the promotion. She conducted herself in a professional manner, and because of the …
Hi Nette Abraham, we are very happy to have provided you with such a positive experience!
This place is amazing! I can come and go as much as I need to from 6am-10pm everyday. It's well lit inside and outside, has coded entry, and it also has cameras which aid in my feeler safer. The manager Lisa and Renesha have gone out of their way to make me a welcome customer as well as following up on questions I had. I highly recommend both the facility and staff at Storage Sense on Cohen Walker!
Thank you for the glowing review! We’re so glad to hear you’re enjoying the secure access and excellent service from Lisa and Renesha. Your recommendation means the world to us!
Best Storage place in Warner Robins Lisa and staff very attentive. They’re always are there to help you. Prices are very reasonable and it’s the cleanest storage facility in the area. They deserve 5++ the climate is always perfect. They play the best music through out the storage building.
Thank you for sharing your wonderful feedback about our cleanliness, climate control, and our team's amazing service, Linda!
Nice and clean facility. Carts are available majority of the time. I was here pretty much everyday for a month moving stuff in then moving it out. The building gets a lil warm, around 80 despite thermostats being set to 75. But …
We are excited to hear about your positive experience during your month-long stay with us! We're grateful for your business and truly appreciate you choosing us for your storage needs. Your recommendation means the world to us!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rental process17
- large unit16
- new building6
- lock provided5
- helpful employees4
- military friendly3
- furniture storage2
- knowledgeable agent2
- ease of payments2
- affordability2
What the company says about itself
Taken from Storage Sense - Warner Robins - Cohen Walker’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Storage Lockers Keypad Accessibility 24/7 Recording Cameras Well-Lit Exterior Lig”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory