Déménagement St-Joseph 2022 inc. - Déménageur Drummondville
Mover in Drummondville, Quebec
Google rating
4.4
Ratings counted
56
Are 1 or 2 star
14.3%Above typical
The rating breakdown
8 of the 56 ratings in Google’s published star breakdown for Déménagement St-Joseph 2022 inc. - Déménageur Drummondville are one or two star.
Against other listings in Drummondville
11.4 percentage points higher than the middle of the 16 listings in Drummondville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 42 | 75.0% | |
| 4 star | 5 | 8.9% | |
| 3 star | 1 | 1.8% | |
| 2 star | 3 | 5.4% | |
| 1 star | 5 | 8.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Déménagement St-Joseph 2022 inc. - Déménageur Drummondville at 14.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Déménagement St-Joseph 2022 inc. - Déménageur Drummondville, counted by matching the words they used.
- Damage to belongings2 · 40%
- Items missing or never delivered1 · 20%
Counted across the 5 one and two star reviews we have read for Déménagement St-Joseph 2022 inc. - Déménageur Drummondville. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The staff were courteous. They took the time to pack the furniture. However, the tape damaged my sofa. I tried to speak with the manager, but he refused to acknowledge it, saying it was bleach that had leaked from a box… I know what bleach can do… Furthermore, it's impossible to reach anyone other than the mover, who claims to be responsible. Doesn't it look more like traces of adhesive tape to you?
Thank you, Ms. Moyen, for your feedback. We take your concerns seriously and will review the situation to improve our service.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 53%
- Worked hard and fast7 · 37%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Déménagement St-Joseph 2022 inc. - Déménageur Drummondville. A review can mention more than one thing.
In their own words
This year, 2024, I used their services three times and was extremely satisfied. They are super efficient, and the service is also excellent—very friendly and professional. I highly recommend them. The service was fantastic! My mother was nearing the end of her life, and Transports St-Joseph delivered a bed for her. They were incredibly kind. Thank you to the entire team! I used their services twice, in October and November 2025. They were always available and very professional. Thank you again for your services.
Thank you, Mr. Massicotte, for taking the time to leave us this wonderful review. We are very grateful. It's a real pleasure to help you.
Truly a fantastic team! This was my second time using their services. I moved from Plessisville back to Drummondville. They were professional, meticulous, and incredibly quick and easy at navigating the stairs with my appliances. The whole process was filled with laughter and excellent teamwork. Thank you so much. I highly recommend them.
Thank you, Myriam, for your wonderful review and continued business. We are delighted to know that your second experience met your expectations and that you appreciated the professionalism, attention to detail, and friendly atmosphere of … More
Professional and funny mover - Giovanni made my move simple, joyful, and hassle-free. Truly. He followed my instructions perfectly and went above and beyond to fully accommodate my few specific requests regarding the location of my belongings once I arrived at my new apartment. Quick, easy, and friendly. Thank you.
Thank you so much for your feedback, Ms. Rondeau. We are delighted that your move went smoothly, happily, and without any hassle. Your satisfaction and appreciation for our professionalism and friendliness motivate us to always provide excellent service. Thank you again for your trust!
The movers were fantastic! Excellent service, despite the numerous inconveniences they encountered. They were completely judgmental, at least towards the customer, and you never felt it (otherwise, it didn't bother me, have fun, it's a …
Thank you for your message, Ms. Wolves. We are pleased that the service met your expectations despite the unforeseen circumstances. Your trust means a great deal to us and motivates us to always strive for improvement.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- thibaut courtois7
- efficiency7
- mood4
- speed4
- meticulousness3
- punctuality3
- organized3
- calm2
- reliable staff2