Denver Moving Group
Google rating
4.9
Ratings counted
73
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
1 of the 73 ratings in Google’s published star breakdown for Denver Moving Group are one or two star.
Against other movers in Aurora
About the same as the middle of the 11 movers in Aurora we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 69 | 94.5% | |
| 4 star | 3 | 4.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Denver Moving Group at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Denver Moving Group, counted by matching the words they used.
- Damage to belongings1 · 100%
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for Denver Moving Group. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worse experience ever! Several broken items, a mirror, and 2 days late. Furniture was scratched, and the Driver flirted with my wife. Just kidding. I was tricked in here from a site that said if I give them 5 stars they feed 1,000 dogs. What we have come to!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous27 · 42%
- Worked hard and fast23 · 35%
- Careful with belongings22 · 34%
- Turned up when they said14 · 22%
- Kept in touch5 · 8%
Counted across the 65 four and five star reviews we have read for Denver Moving Group. A review can mention more than one thing.
In their own words
My experience with Denver Moving Group in Aurora went way better than I expected. I didn’t get anyone’s name but the team was fast, friendly and focused. They arrived right on time, boxed up the kitchen with extra padding, and had me on the road in no time. The elevator at my new place was acting up but they stayed chill and just carried everything up the stairs. Not one complaint. They even helped me unpack a few essentials before heading out. You can tell they do this every day and actually like what they do.
I was moving out of a third-floor apartment in Thornton and expected the worst, but Denver Moving Group made the day feel manageable. Alex and Zachary were on time, courteous, and completely focused. They communicated clearly throughout and even adjusted their path when they realized a neighbor had blocked the service door. They carried everything down the stairs smoothly and nothing got damaged. When we got to the new place, they helped position everything room by room and even gave me unpacking tips.
Denver moving group is truly a "white glove" service. I contacted nine supposedly "white glove" services, that were not white glove services. They were either the facilitator of the move, or they owned the packing and facilitated out the remainder to other vendors. Denver movers performed the entire move -- packing, shipping and delivery. They have an excellent team of packers who have been with them for years. That says a lot about the type of company they are.
Thank you so much Suzan. We look forward to working with you again in the future!
These 3 guys ( Andrew, Lee and Christian ) were prompt, polite and got right to work. They moved fast and were very organized and strong. I would use these guys again in a heart beat. I was impressed how efficient and fast they worked because we had an interstate move. To show my gratitude, I gave them a hundred dollar tip because I expected to pay more for all they did and much faster then I expected. They took great care of everything and offered to set it all up again wherever I wanted.
Thank you for your review, Mellisa. We're so glad to hear that you had a great experience with our Denver Moving Group team! I have passed along your kind words and generous tip to the guys as well.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff7
- handling fragile items6
- item placement4
- efficient crew4
- furniture placement3
- smooth moving process3
- box stacking2
- respect for space2
- focused movers2
- fast move2
What the company says about itself
Taken from Denver Moving Group’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…we’re locally owned, fully licensed, and focused on providing the best serv”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Best Denver Movers Get A Free Quote Now Home About Us Our Services Local Lo”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…in Denver need to be licensed and insured? Yes, every moving company must be comp”Raw text captured from the page, including any surrounding navigation.