Dickens' Services

Dickens Moving was and is unprofessional ... I had to confirm my appointment ... He was hours late ... Kept giving me the run around ... Showed up with a very young boy whom he kept fussing at the whole while ... Damaged my furniture and wont come back to fix it and lied about coming back ... So unprofessional!!! ... Going to contact BBB for this ... I DO NOT RECOMMEND THEM AT ALL!!!! ... Took my furniture apart and put it together wrong ...

This was the worst commercial move in history! I watched him move my friend from one building to the next. He was VERY VERY unprofessional, RUDE to the customer, and his staff! I would not recommend him not one bit. Super lazy and will run the time to get over. Un-assembled her things and after billing for TEN hours did not put them together. I witnessed him calling the customer things raggedy which was the most disgusting thing ever! I’m tell you now, please find someone to move you and treat you with respect.

Worse services EVER!!! Wish I could put no stars!! VERY UNPROFESSIONAL!!! Arrived with a little boy to help move! Trash all on the back of the truck! Doing the move, Brent was walking really slow and taking 10 mins or more just to put things on the truck and come back in the house. He was only grabbing one thing at a time. And to make matters worse, he started talking on the phone in the middle of us moving not once but twice!

Horrible service. Arrived late. Was very slow. Damaged a lot of my things. Started out with two guys and later a third came. The "boss" then proceeded to sit in the truck the rest of the time. The workers were more concerned about talking on the phone than working. They don't tell you that if you want their insurance you have to pay an extra 250.00. They also don't tell you that there is an added 10% for paying by card. I wouldn't pay them to rearrange my closet, much less move me again.

My park is parked at my apartment, and they put a literal sticker on my car window! And it's super stick and it won't come off! When companies advertise, they usually have a slip of paper or a card they put in the windshield or tuck in a window slit or something that you can easily remove, not something that will affect your personal property. Now I have pieces of this sticker stuck on my window and am gonna have to scrub the heck out of it and hope it will come off.

I wish I could give this so called company a zero. There was only the owner and another worker who came to move me. The owner stayed on his mobile phone half the time and had his worker doing everything. They started at 10 a.m. and finished at 1 a.m. in the morning. They scratched all of my property all of it that I worked hard for and paid good money for. The owner did not acknowledge any of the damages. I would advise anyone to look elsewhere when looking for movers. None of my things were wrapped.