Diesel Pro Movers, LLC
Google rating
4.9
Ratings counted
34
Are 1 or 2 star
2.9%Around typical
The rating breakdown
1 of the 34 ratings in Google’s published star breakdown for Diesel Pro Movers, LLC are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Elyria
About the same as the middle of the 7 listings in Elyria we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 33 | 97.1% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Diesel Pro Movers, LLC at 2.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Diesel Pro Movers, LLC, counted by matching the words they used.
- Damage to belongings1 · 100%
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Diesel Pro Movers, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Diesel Pro Movers LLC moved us from our Painesville condo to a condo in Mentor. The team mishandled many of our belongings, and as a result our 85 inch television, and freezer were damaged beyond repair. In addition, a new television stand that was just delivered to the condo, along with the wall and ceiling were damaged when they attempted to place it in the desired location. The items were all damaged after unloading them from the truck at the new location, and each instance was specifically due to negligence.
You weren't even there most of the day! We've moved you guys at least 3 or 4 times & never had any issues. The only person that was acting belligerent all day long was YOUR HUSBAND, MICHAEL! You guys were given an option, JUST LIKE EVERY … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 50%
- Professional and courteous8 · 40%
- Careful with belongings3 · 15%
- Turned up when they said2 · 10%
- Kept in touch2 · 10%
Counted across the 20 four and five star reviews we have read for Diesel Pro Movers, LLC. A review can mention more than one thing.
In their own words
Geoffrey and Jimmy were awesome. Communicated everything they were doing and made sure they were as careful as possible when handling my important items. I recommend them for any of your moving needs. Super friendly and efficient. Thanks again!
You're very welcome, Tony!! Thank YOU!! 😊 We really appreciate you taking the time to leave the guys such a wonderful review!! It's always nice to hear their hard work has been acknowledged and appreciated. 🥰 …
These guys Rock!! Showed up on time. Loaded truck quickly & was done on time!! Call them and Crystal will schedule your move. 🥰 …
Aww!! Thank you so much, Susan!! 😊 We really appreciate you taking the time to leave us such a nice review, and we hope you guys have a safe trip and enjoy your new home!! 💕 …
These guys got all of the furniture in my 4 bedroom split level house emptied and loaded into my new home in just 4 hours! I did not use them to load any boxes, just furniture. The movers were very friendly and communicated with me every step of the way for each item I need moved. Prices are VERY reasonable, about half the price I was quoted from other moving companies, you just have to supply a truck and pay them for the labor. Would 100% recommend!
Thank you so much for taking time to leave us such a detailed review, Michael!! 😊 We really appreciate it and wish you much happiness in your new home!! …
Highly recommend! No-nonsense, get-it-done, quick, professional, personable, down to earth, and absolute beasts in the best way possible. We moved states and just needed help unloading the truck, and these guys went above and beyond. They handled our stuff with care while being incredibly efficient and a pleasure to work with. If we ever move again, we would 100% use them again.
Aww!! Thank you so much, Stephanie!! We hope you are already enjoying your new home, and we really appreciate you taking the time to leave us such a wonderful and detailed review!! ☺️ It means a lot!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- truck7
- careful handling7
- efficiency4
- kind staff4
- fast pace3
- safe packing2
- job2
- condo2
- care of belongings2
- timeliness2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- facebook.comsocial
- bizapedia.comdirectory