Elyria Storage
Self-storage facility in Elyria, Ohio
Google rating
4.8
Ratings counted
48
Are 1 or 2 star
2.1%Around typical
The rating breakdown
1 of the 48 ratings in Google’s published star breakdown for Elyria Storage are one or two star.
Worked out from 48 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Elyria
About the same as the middle of the 7 listings in Elyria we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 41 | 85.4% | |
| 4 star | 5 | 10.4% | |
| 3 star | 1 | 2.1% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Elyria Storage at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 20%
- Worked hard and fast1 · 7%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Elyria Storage. A review can mention more than one thing.
In their own words
Kenya was a fantastic woman who was so kind and courteous to me during trying times and I would recommend this storage unit to anyone who lives in the Lorain and Elyria area. She was always there when I needed help with a question.
Thank you, Jerry, for your kind words about Kenya and for recommending our storage facility! We greatly appreciate your feedback and are delighted to have been able to provide excellent service during your time with us.
The girl in the office, her name is Whitney. I believe to be the property manager. Absolutely 100% great person. She will go out of her way to make sure that your experience is top-notch. This is definitely. The place to rent from great people and clean place, destroy your stuff, and she's always willing to lend a hand and make it work, no matter what highly suggestive calling her. And booking a unit today. Signed. 24 hr guy
Thank you for your wonderful review, Shawn! We are thrilled to hear about your positive experience. We strive to provide excellent customer service and ensure a top-notch experience for everyone. Thank you for trusting us with your storage needs.
I had the greatest time ever just by renting a storage unit. Kennya met me with a smile and walked me through the process. It was easy and this lady knows her job! Thank you Kennya!
Thank you so much Karen for the great rating we appreciate your business have a great day and take care!
I was greeted by Kenya. I got the most professional service by far, helpful and care for my needs. Kenya is an asset to the company I highly recommend this location Thank you
Thank you so much Jose for the positive review I'm always here to help...
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- management4
- kind staff3
- security3
- easy set up3
- rates2
- cleanliness2
What the company says about itself
Taken from Elyria Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…and the surrounding areas. Gated Access 24/7 Online Booking Month-To-Month Leases Ke”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- facebook.comsocial