Discount Movers
Mover in Rancho Cordova, California
Google rating
4.8
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 17 | 94.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 5.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Discount Movers, counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Discount Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would not recommend usuing this company. My mother used this company to move her belongings and all my stuff and very imporntant paperwork along with all of my clothes, file cabinet, brand new suit case, among other suit cases jammed packed full of my things as well as tools and power drills, as well as my Kirby vacuum, meanwhile I was in the hospital and found out while in the hospital that they did not listen to my mother about some of her things and ALL OF MINE that they were told not to take and did anyway…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 58%
- Worked hard and fast6 · 50%
- Turned up when they said4 · 33%
- Price matched the quote2 · 17%
- Kept in touch2 · 17%
Counted across the 12 four and five star reviews we have read for Discount Movers. A review can mention more than one thing.
In their own words
This was my first time hiring movers, and I was beyond impressed. First impression with communicating with the owner was great. They were incredibly responsive, and answered all of my questions. When it came time for moving day, Kevin and Donte were on time, friendly, and so efficient. None of our items were damaged, and they moved our 2 bed apartment to an upstairs 2 bed apartment 45 minutes away within 4 hours.
These are the movers you want. Do Not call the 2 starving guys with a truck, or anyone else. Just call Raylyn at Discount Movers, and if you're lucky she'll send Kevin and Dante, who are fast, friendly, trustworthy and reliable. At such a good price, you can afford a really good tip! Which they deserve! What would have taken me 3 days to move, they did in under 3 hours. Thank you everyone at Discount Movers!
Discount Movers were so awesome and had a cool attitude. I had the couch moved from 2.5 hours away and the lady needed it moved out that same day and I had another obligation too. They were so accommodating and figured it all out. They were not able to make the trip until the next day, so they picked it up, held it over night, then made the trip all the while being in communication with me either by text or calls. When they arrived a half an hour early, they were kind and courteous and got the job done quickly.
First of all, the price point can’t be beat. Amazing team! Raylyn was timely when responding and accommodating when I need to reschedule. Kevin and Donte were my moving team and they arrived early and we’re friendly and professional. They handled everything with care and were an absolute joy in what had been an incredibly difficult move. Would highly recommend - just blown away by the service and will use again in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff5
- job5
- punctuality2
- responsiveness2