East Coast Moving
Moving and storage service in Moncton, New Brunswick
Google rating
4.0
Ratings counted
24
Are 1 or 2 star
20.8%Well above typical
The rating breakdown
5 of the 24 ratings in Google’s published star breakdown for East Coast Moving are one or two star.
Worked out from 24 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Moncton
15.0 percentage points higher than the middle of the 14 listings in Moncton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 62.5% | |
| 4 star | 4 | 16.7% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 4.2% | |
| 1 star | 4 | 16.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is East Coast Moving at 20.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for East Coast Moving, counted by matching the words they used.
- Damage to belongings2 · 40%
Counted across the 5 one and two star reviews we have read for East Coast Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
AMATEURS! … I’m 72 and my professional career has been transient. I’ve used dozens of movers. Sadly, I can’t recall a worse experience than with East Coast Moving. During loading, a prized antique drum table had its side drawer fall to the floor because no one looked to see if the table had a side drawer before lifting it. When it fell, it damaged not only the table, but also the flooring.
It's been over a month they have a dishwasher to replace. Scheduling with this company has been a night mare. Finally today we where scheduled delivery between 2 and 4. I was late 10 mins. The driver said ok and said he would come back at the end of his deliveries. The one who answered the phone called me a liar. The second person schedule me between 8am and 9am Monday. If Monday they don't show up. It's not going to be pretty.
Damaged furniture that has yet to be fixed which has been over a month. Very dishonest about the situation. I would definitely never recommend this company to anyone! They broke the cabinet and never told us, and when we realized it was missing they admitted it was damaged. But we have yet to see the damage and they keep giving us excuses as to why it is not repaired yet and why we can't see it.
Biggest scam ever after your stuff loads it on the truck they rise the prise by the pound 40 cent a pound worst service ever rep have no clue what she doing biggest joke ever
Need to hire better drivers. Hit a bridge in my community and now can’t get to work without a 3 hour drive around the long way. Do not hire these people
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 38%
- Turned up when they said2 · 25%
- Careful with belongings1 · 13%
- Price matched the quote1 · 13%
- Kept in touch1 · 13%
Counted across the 8 four and five star reviews we have read for East Coast Moving. A review can mention more than one thing.
In their own words
I highly recommend East coast moving for all moving services. I would like to add special thanks to Roger, who have quoted my moving with a really great price and a professional service. They were on time for pickup.Also, my stuffs arrived before time.
-Percy & Tyler were well organized, considerate of the furniture and boxes. Making sure they were well wrapped, covered and positioned for a safe move.
Have had no issues - great communication. Would recommend. Driver was very friendly and helpful. Thank you to all who helped.
The reason I picked East Coast Moving is they are associated with Allied Van Lines under SIRVA Canada. The company has always shown complete professionalism when it comes to moving Household Effects whether it is a Government move or a …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- driver3
- pricing3
- moving company2
- helpers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews