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Edward Street Self Storage

Self-storage facility in Aurora, Ontario

Google rating

4.5

Ratings counted

62

Are 1 or 2 star

9.7%Above typical

The rating breakdown

6 of the 62 ratings in Google’s published star breakdown for Edward Street Self Storage are one or two star.

Against other listings in Aurora

This company9.7%
Typical listing in Aurora2.2%

7.5 percentage points higher than the middle of the 9 listings in Aurora we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
4979.0%
4 star
711.3%
3 star
00%
2 star
00%
1 star
69.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Edward Street Self Storage at 9.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous12 · 60%
  • Worked hard and fast1 · 5%

Counted across the 20 four and five star reviews we have read for Edward Street Self Storage. A review can mention more than one thing.

In their own words

5-star Google reviewRicardo S.2 weeks ago
I had a wonderful experience with the Edward Street Self Storage. Going in with many questions, the staff were friendly and willing to assist in all aspects. Customer service was truly a standout as I was able to find the right storage option for my needs. The facility is amazingly clean and organized, which left me feeling confident that my belongings would be kept safe.
Reply from the business

Thank you Ricardo, for your wonderful 5-star review! We're delighted to hear our team was able to answer all of your questions and help you find the right storage solution. It's especially rewarding to know our clean, organized facility and … More

5-star Google reviewAli K.a month ago
I had a great experience with this self-storage service. The facility is clean, well-maintained, and feels very secure, which gave me peace of mind leaving my belongings there. The staff were friendly, professional, and always willing to be them
Reply from the business

Thank you so much for your kind words, Ali! We're delighted to hear you had a great experience with us. It's wonderful to know that our clean, secure, and well-maintained facility gave you peace of mind, and that our team made a positive impression with their friendly and professional service.

5-star Google reviewJulie C.4 months ago
The facility is exceptionally well-maintained, clean, and easily accessible, which made the moving process incredibly smooth. What really stands out, however, is the level of customer service. The team is professional, transparent about …
Reply from the business

Hi Julie, We really appreciate you taking the time to share your experience! Keeping our facility clean, secure, and easy to access is a top priority, so it’s great to hear that stood out during your move.

5-star Google reviewMike Z.Edited 4 months ago
I just wanted to say nothing but good things about this place. Professional clean, safe, secure, I highly recommend the customer service is amazing. I would highly recommend to anybody to rent
Reply from the business

Hi Mike, Thank you for your kind review! We’re thrilled to hear you had such a positive experience and found our facility professional, clean, safe, and secure. We truly … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • clean facility8
  • secure facility5
  • fair pricing5
  • simple process4
  • safe environment4
  • selection3
  • elevators2
  • reliable storage solution2
  • unit size2
  • accessibility2

What the company says about itself

Taken from Edward Street Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “Parking Dollies Access 7 days a week 24/7 State-of-the-Art Security Package deliv”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • mapquest.comdirectory

Before you hire Edward Street Self Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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