Established Moving & Storage
Moving and storage service in Everett, Washington
Google rating
4.2
Ratings counted
56
Are 1 or 2 star
17.9%Well above typical
The rating breakdown
10 of the 56 ratings in Google’s published star breakdown for Established Moving & Storage are one or two star.
Against other listings in Everett
15.8 percentage points higher than the middle of the 15 listings in Everett we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 41 | 73.2% | |
| 4 star | 2 | 3.6% | |
| 3 star | 3 | 5.4% | |
| 2 star | 2 | 3.6% | |
| 1 star | 8 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Established Moving & Storage at 17.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Established Moving & Storage, counted by matching the words they used.
- Damage to belongings1 · 11%
Counted across the 9 one and two star reviews we have read for Established Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
EDIT #2: We just discovered that the movers busted the prong off of the plug for our Bowflex INSIDE OF THE BOWFLEX and instead of telling us, proceeded to unplug the broken cable and wrap it around the handle so that you couldn't tell it was broken. Our Bowflex has been used literally like 5 times and cost over $1500. I will never use this company again. EDIT: The moving company paid 100% of the damages to the old rental.
Movers didn’t show up at time scheduled then I received a call an hour later saying they won’t be able to make it. They didn’t offer any alternatives or anything. They didn’t even return the deposit I paid and no one called since then. This is literally the worst company ever. We had to move out same day, so you can imagine how hard that can be. You shouldn’t even get 1 star. I would give you 0 stars if possible.
Established Moving is the worst moving company I ever had the displeasure of working with. As active duty military, I have moved 3 times in the past 2 years alone and have worked with some great companies, but this does not join that list. …
When we spoke at first on the phone, the person who arranged our move was incredibly helpful, full of promises and goodwill. The next day, movers arrived 30 minutes past the arrival window, took a look at my partner's packed boxes and …
They canceled last minute, saying the job was to big for them. They asked me earlier in the week if we could do it a day earlier and it wasn't possible for us. They really are disappointing. I will never say good things about them.
The worst moving company. They have 0 respect for their customers. We had our move scheduled for 8am and they only showed up at 2:30pm. A total joke! If you respect your time DO NOT book with them. I wish I could give them 0 stars.
BEWARE!! Scammer sales dude Alberto tried to tack on 15% at the END of the move. Him - "It's a fuel fee since we don't charge tax" Me - "sounds scammy, can I talk to your manager" Him - "never mind the fee"
Please Read before using the service What a truly horrible Company I was booked to move between 9am and 12 then got pushed to 3pm to 6pm then was contacted told they were canceling and stating that …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 70%
- Worked hard and fast6 · 60%
- Turned up when they said1 · 10%
Counted across the 10 four and five star reviews we have read for Established Moving & Storage. A review can mention more than one thing.
In their own words
Update: 4/30 Owner Steve and his team delivered as promised. Very efficient and professional team. Took care of everything quite fast and the charges were very decent. While moving, someone else at the storage facility pointed out that they are very good. Will use their services again !! After posting a review about my experience, the Franschise Owner Steve from head office took time to listen to me and has promised to resolve the issue and has confirmed with best crew and also a discount on their service for the…
Had 2 guys promptly move my 1 bed apartment on the fourth floor in record time. Over all I would highly recommend and I'd choose again.
Excellent service by an amazing company! We needed last minute moving and Established Moving & Storage went above and beyond to help us. Liam and Rondon were friendly, professional and provided exceptional service. Highly recommend!
Guillermo and sammuel were very professional and efficient and we’re extremely helpful in packing and moving things around. I would definitely recommend them.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly movers4
- efficient crew3
- furniture care3
- courteous crew3
- estimate3
- cost2
- fast work2
- arrival window2
- speed2
- no damage2
What the company says about itself
Taken from Established Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…team has been in the moving business since 1992, and we are ready to take on any challe”Raw text captured from the page, including any surrounding navigation.