Express Haulers Moving
Mover in Wayne, New Jersey
Google rating
4.9
Ratings counted
528
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
6 of the 528 ratings in Google’s published star breakdown for Express Haulers Moving are one or two star.
Against other movers in Wayne
2.5 percentage points lower than the middle of the 8 movers in Wayne we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 519 | 98.3% | |
| 4 star | 2 | 0.4% | |
| 3 star | 1 | 0.2% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Express Haulers Moving at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Express Haulers Moving, counted by matching the words they used.
- Damage to belongings3 · 50%
- Items missing or never delivered2 · 33%
Counted across the 6 one and two star reviews we have read for Express Haulers Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
UPDATED REVIEW: went from 3 stars to 1 star (wish it could be 0 stars). Do yourself a favor and pay the extra money for another company to move your items. It’s been 1.5 weeks since my move and slowly but surely, I’ve found broken items, and now I have a wobbly bed frame and missing bolts on my box spring. The time it’s taken to fix their mishaps is more than I could’ve imagined. I wish I could’ve went with another company. You will be risking your personal items to be broken if you choose to go with this company.
UPDATED: After unpacking these last few days, we’ve changed our review to reflect our full experience. We did label almost everything and many of the boxes ended up in other rooms despite those labels. We also noticed damage to some of our items or missing parts from big items, like the hose plate to our portable A/C and my vanity drawer having a crack in it and missing the plug. They also dissembled a lot of our items chaotically with parts now either missing or misplaced.
Please contact us to resolve this issue. We have been trying to communicate with you to get this resolved.
This is my second time using express movers, first time they were great that’s why I wanted to use them again, this time and would definitely not recommend. The moving company kept comping that “ I had to much stuff” . This is your job as a …
I gave this company more than a week to have the manager or owner call me. Since they haven't, I will have to express my extreme disappointment via a review.
We’re truly sorry to hear that you had this experience and that we didn’t follow up with you in a timely manner. That’s not the level of communication we aim for, and I understand your frustration. We’d still like to make this right if … More
Broke several items in move and never responded to phone calls or texts! Would never use! Stay away if you value your valuables.
Hi Juan, we’re sorry to hear about your experience. We just attempted to reach out to you to discuss this matter. Please contact us directly so we can review and address your concern.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 35%
- Turned up when they said5 · 22%
- Careful with belongings3 · 13%
- Professional and courteous3 · 13%
- Kept in touch1 · 4%
Counted across the 23 four and five star reviews we have read for Express Haulers Moving. A review can mention more than one thing.
In their own words
Just finished our move and this was the first time using a moving company. I could not have asked for a better experience. Eddie and Carlos were the best. They started on time, communicated well, did a walkthrough before touching anything and made sure everything was moved the way we wanted it. They took great care of all our furniture, making sure each piece was carefully wrapped and protected. Highly recommend!
Hi Nick! We really appreciate your review. It's great to hear that Eddie and Carlos started on time, communicated well, and took great care of your wrapped furniture. I'll pass your shoutout along to them!
We are SO appreciative of our moving team, Edin, Juan, and Carlos. They were quick and efficient and treated all of our items with extreme care. They turned a week long move into a few hours. They were all very friendly and a pleasure to work with.
We love hearing this, Brianne! So glad Edin, Juan, and Carlos made your move fast, easy, and stress-free. Enjoy settling into your new place!
Had an awesome experience with express haulers moving last week. Junior, Manual, and Francisco did an excellent job. The move took longer then expected but they worked hard to get it all done. They were really great about putting the beds/furniture back together and arranging it how we wanted. They showed up on time and were very neat and tidy. Overall it was a great experience!
Thank you so much, Lauren! We're glad Junior, Manual, and Francisco took great care of your move and helped get everything set up just right. We truly appreciate your support and thank you for choosing Express Haulers Moving! 🚚 …
Edin and his team were absolutely wonderful. It was such a smooth moving process. They were very pleasant to deal with, and they expedited everything. Excellent communications. I would highly recommend them to anyone looking to move. I will definitely use them again if I decide to move in the future.
We're so glad to hear that, Mira! Edin and the team take a lot of pride in keeping communication clear and moves stress-free. We'd love to help you out again whenever you're ready for your next move!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient movers16
- smooth move13
- piano moving11
- easy move9
- polite movers8
- careful movers8
- furniture moving7
- local move5
- accurate estimate3
- box placement2
What the company says about itself
Taken from Express Haulers Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“Y'S MOST TRUSTED MOVING COMPANY ✅ Fully Licensed and Insured ✅ Same-Day & Next-Day A”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Reliable long distance moving with guaranteed delivery windows and real time updates.”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“TED MOVING COMPANY ✅ Fully Licensed and Insured ✅ Same-Day & Next-Day Availability”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- linkedin.comsocial
- instagram.comsocial
- mapquest.comdirectory
- yelp.comreviews