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Fairway Moving Services

Mover in Myrtle Beach, South Carolina

Google rating

4.7

Ratings counted

251

Are 1 or 2 star

6.8%Above typical

The rating breakdown

17 of the 251 ratings in Google’s published star breakdown for Fairway Moving Services are one or two star.

Against other listings in Myrtle Beach

This company6.8%
Typical listing in Myrtle Beach2.6%

4.2 percentage points higher than the middle of the 18 listings in Myrtle Beach we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
22790.4%
4 star
20.8%
3 star
52.0%
2 star
31.2%
1 star
145.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Fairway Moving Services at 6.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Fairway Moving Services, counted by matching the words they used.

  • Damage to belongings4 · 25%
  • Crew conduct4 · 25%
  • Price rose after the quote1 · 6%
  • Items missing or never delivered1 · 6%
  • Stopped responding1 · 6%

Counted across the 16 one and two star reviews we have read for Fairway Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewDevon P.Edited a year ago
If they lose your stuff, they will gaslight you saying you never contacted them when you actually do and then they don’t respond and block you. DO NOT RECOMMEND! The movers were excellent. One young man was absolutely fantastic, I wish I remembered his name. Unfortunately, they unscrewed the legs to my coffee table and after unloading everything, the legs never came. I messaged them about not receiving them and no response. Worst thing is, it shows that they read it.
Reply from the business

As stated earlier....messaging me on a NON business page but my personal page and was not seen about your table legs. Your items were found within 1 hour of seeing your review & you were notified.

1-star Google reviewGary T.2 years ago
I used Fairway to move out of South Carolina. I cannot say enough about the dedicated employees careful preparation of my furniture for moving. However, the owners quoted a price for the total move including a baby grand piano. After arriving they noticed the piano was a "player" piano and commented on it. They proceeded to dismantle the piano remove the legs and wrap for shipping.
Reply from the business

We do not move pianos above more than 3-5 steps. You said it was on the 1st floor, but it was on the 2nd floor of a Charleston style house with very tight stairs and it was going back to the 2nd floor in the new house.

1-star Google reviewPaula B.5 years ago
We called Fairway Moving Services and we received a text message responding to our call. After several text messages back and forth, we had questions and wanted to talk to someone over the phone, I texted back to have someone call us back on the phone because I did not know if this was a scam. When a lady called back you could tell she was very annoyed, you could hear the sighing over the speaker as my husband asked questions and she seemed to be doing something else by not verbally responding.
Reply from the business

We are a family owned, licensed & insured business for 13 years. We receive 30-50 calls and texts EVERY DAY. We are booked for all crews 2-4 weeks ahead all year long. I respond as quickly as I can while being on appointments, completing estimates (and having children at home doing virtual…

1-star Google reviewAlisa G.a year ago
Our worst moving experience yet. Hired Fairway to move our heaviest items and items to go upstairs in our new house. My husband and I are older and unable to lift these items. They did NOT move almost all of the items that were to go upstairs, and they did not move all of the heaviest items. I think they stopped for lunch on our dime, one of the three movers said he had to leave early bc he had been in an accident and had an appt, and one mover had a busted arm and couldn't lift anything.
Reply from the business

We provided exactly what you asked us to provide. One truck, one trip to NC with 3 movers. We offered 2 trucks and a 4th mover, you declined. When the movers arrived, you told them that you knew everything wasn't going to fit on one truck. The crew told us immediately after the walk through.

1-star Google reviewMrBeachlover483 years ago
We hire this moving company to move us twice within a 3-month period. Moved first time was around the first of September 2022, second time was October 31st, 2022. We had used them in the past without any problems. It was just the opposite and regret we let them do it. I even tip them $200 , $100 on ech move, plus paid the owner over $1000. They did not mention damage on last move, just took the money.
2-star Google reviewCindy B.Edited 4 years ago
This company can say I was never a customer and that is the lie! I called you and you had your husband call me back. I didn’t hire your company , my daughter Lauren Whitney Baccarny Hall did , to pack us up and we drive the uhaul to Colorado . This is not a fake review , My daughter - Lauren Hall hired this company to pack our 2 bedroom apartment , and we drove the truck from Myrtle Beach to Colorado Springs, Co. When we got to Colorado we had to put our furniture in storage until we found a house .
Reply from the business

FAKE REVIEW, There are no e-mails, phone calls or text from any customer with this name.

2-star Google reviewMarilyn O.2 years ago
Not a good job. I hired Fairway Moving Services to pack up my home and load a POD on August 29th. My POD is now unloaded, and I am very upset with the service that was provided. As an example, a wood rolling pin was wrapped and rewrapped with care, and my antique mirror was not covered at all. So many unbreakable things were individually wrapped when they could have just been boxed. Consequently, the job took a couple of hours longer than was projected by the company.
Reply from the business

We appreciate your feedback. Reviewing the paperwork, text messages & crew communication from 2 1/2 months ago, you requested a full pack of approx 1200 sq ft residence and loading of 1 pod. The response was that a full pack up and load would take longer than the just the 3 hour minimum.

1-star Google reviewJudy K.a year ago
Everything was going very well with the move so we thought. They took our bed apart which was part of the price. When they put it back together we found out the next day that they did not tighten the nuts on the bed rails n didn't put the legs on the mattress slats. The whole bed was loose n one of the legs on the footboard broke. They did apologize but did ofter restitution. They were given a very good tip because we did not know at the time that they did not complete the job n did not do it right!
Reply from the business

Hi Sally, the guys were great, but we had 1 problem. They didn't put the bed together correctly. They put the support boards in but didn’t put the small legs that go in the middle on. The boards all bowed. We found the legs in one of the end tables the next day.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous133 · 62%
  • Worked hard and fast93 · 44%
  • Careful with belongings61 · 29%
  • Turned up when they said53 · 25%
  • Kept in touch29 · 14%
  • Price matched the quote7 · 3%

Counted across the 213 four and five star reviews we have read for Fairway Moving Services. A review can mention more than one thing.

In their own words

5-star Google reviewTaylor B.6 months ago
Fairway Moving was a great company to use. I had a last-minute move and was able to schedule everything within two days. They were extremely prompt and professional from start to finish. I didn’t have to put down a deposit, which honestly made me a little nervous at first, but they showed up right on time and kept great communication. They sent a heads-up when they were on the way, which I really appreciated. Even though they’re paid by the hour, the movers worked hard and efficiently the entire time.
Reply from the business

Thank you, Taylor. I am so glad that we were able to add you in at the last minute. Enjoy your new home.

5-star Google reviewJeffrey G.9 months ago
We close to use Fairway after seeing it's high Google maps rating and a friend's recommendation. Turns out it was a great choice Our move was a short one, about 1/2 hour south. Contact was easy to make : responses were made promptly, usually by text. We chose to box our own things, but they will pack your stuff if you request it. On moving day, they arrived on time (about 9:30 am). The crew consisted of three men. They introduced themselves and started working One concern in moving is damage to your stuff.
Reply from the business

Thank you so much Jeff...We so appreciate it!

5-star Google reviewShadz C.4 months ago
I had an amazing experience with Fairway Moving Company! From start to finish, the team was professional, efficient, and extremely careful with all of my belongings. I recently moved from one city to another in the Myrtle Beach area , and they made what could have been a stressful day feel smooth and easy. They worked incredibly fast without cutting corners, and I was honestly impressed with how quickly they got everything done while still handling my items with care.
Reply from the business

Thats awesome...thank you so much. We greatly appreciate it!

5-star Google reviewSteve K.7 months ago
Most amazing moving company! They were supposed to be at my house at 9:00 a.m. I got a call around 9:00 telling me they had a situation from the day before and had to unload a truck, then would be at my house about 10:30.....at least they called and gave me a heads up! One truck and 3 guys showed up at 10:00 and went straight to work. 3 guys went 3 different directions doing different things.....taking apart beds, wrapping furniture, etc. About 30 minutes later, another truck showed up with 2 more guys.
Reply from the business

Thanks Steve! We're glad you chose the best team for your move! We appreciate your feedback and will pass it on to the crew. Enjoy your new home! We look forward to working with you again in the future. Mike Nierwienski, Owner Fairway Moving Services

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • furniture setup48
  • professional crew40
  • efficient crew17
  • careful crew15
  • local move9
  • careful packing5
  • easy scheduling5
  • grand piano move2
  • reliable moving company2
  • painless move2

What the company says about itself

Taken from Fairway Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…no further than Fairway Moving. Local Family-Owned With years of experience serving the My”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “Horry County. Convenient timing is guaranteed as billing starts and ends at your resi”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…start to finish. Lets Get Moving Your Free Quote Name:* Email:* Phone:* Requested Move D”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “Moving Services in Myrtle Beach, SC Since 2008, we have been providing quality Fairway”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Our Moving Blog Blank Licensed & Insured Fairway Movers: Reliable Moving Service”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Living Resources Our Moving Blog Blank Licensed & Insured Fairway Movers: Reliable”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • yellowpages.comdirectory
  • superpages.comdirectory
  • facebook.comsocial

Before you hire Fairway Moving Services

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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