Finch Moving And Storage
Moving and storage service in San Leandro, California
Google rating
4.9
Ratings counted
116
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
2 of the 116 ratings in Google’s published star breakdown for Finch Moving And Storage are one or two star.
Against other listings in San Leandro
4.6 percentage points lower than the middle of the 8 listings in San Leandro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 107 | 92.2% | |
| 4 star | 5 | 4.3% | |
| 3 star | 2 | 1.7% | |
| 2 star | 1 | 0.9% | |
| 1 star | 1 | 0.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Finch Moving And Storage at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Finch Moving And Storage, counted by matching the words they used.
- Damage to belongings2 · 100%
Counted across the 2 one and two star reviews we have read for Finch Moving And Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I regret not going with a company that was more expensive but all inclusive. They had good reviews on Google, but they probably gave themselves the reviews. I had a 1 bedroom apartment to move and had no couch end tables or coffee table. I did have a queen bed and a single bed and everything else you would move in an apartment. I told them what I needed moved and they said 2 movers was enough. That should have been my first red flag. Everyone else said 3 movers.
My wall was cracked during a move for my TV and when asked about it, the movers were defensive and lied regarding the crack. It now costed me $200 and the company isn't willing to be responsible for the amount. There were also several damages to my furnitures like scratches and broken bed frame. Additionally, it took 7.5 hours overall with 2 movers for a 1 bedroom, which is 1.5 hours longer than a typical moving company in SF.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 67%
- Turned up when they said7 · 39%
- Careful with belongings6 · 33%
- Professional and courteous6 · 33%
Counted across the 18 four and five star reviews we have read for Finch Moving And Storage. A review can mention more than one thing.
In their own words
It was amazing experience. The team arrived on time, with a large truck and everything needed to transport furniture as a blankets, shrink wrap and dollys. The guys worked quickly and professionally, thank you Alex and Cris.
These movers are absolutely amazing! They made sure all my belongings were packed and loaded safely. The whole process was fast, smooth, and affordable. I’ll definitely call them again for my next move. I don't know them but If this helps dog and cats, i'll do it
I highly recommend this team for all your moving needs! I have had to move twice in the past two months and used them both times. The second time was within a weeks notice and I was really in a bind with timing and logistics but they made …
I had a fantastic experience with this company. The team was punctual, polite, and extremely professional. They worked quickly but made sure nothing was damaged. I’ll definitely use them for my next move!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling20
- secure packing7
- friendly movers6
- smooth process5
- polite team4
- smooth move3
- professional crew3
- moving process3
- quick work2
- fast movers2
What the company says about itself
Taken from Finch Moving And Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Stanford North Fair Oaks Our Services Free Estimate Local Movers Small Moves Long Distance”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…our service. We are fully licensed and insured, giving you peace of mind knowing that”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…he quality of our service. We are fully licensed and insured, giving you peace of mind k”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- porch.comdirectory
- chamberofcommerce.comdirectory
- birdeye.comreviews