Furniture Warehouse
Furniture store in Buena Park, California
Google rating
4.8
Ratings counted
1,706
Are 1 or 2 star
4.2%Around typical
The rating breakdown
72 of the 1,706 ratings in Google’s published star breakdown for Furniture Warehouse are one or two star.
Against other listings in Buena Park
0.8 percentage points higher than the middle of the 4 listings in Buena Park we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,565 | 91.7% | |
| 4 star | 51 | 3.0% | |
| 3 star | 18 | 1.1% | |
| 2 star | 9 | 0.5% | |
| 1 star | 63 | 3.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Furniture Warehouse at 4.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Furniture Warehouse, counted by matching the words they used.
- Crew conduct3 · 38%
Counted across the 8 one and two star reviews we have read for Furniture Warehouse. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I ordered from this place and when they came to deliver my furniture the men was extremely unprofessional!!! One man kept telling me he loved me and he’s coming back to my house for me. I kept asking them to leave and he stood infront of my door saying the samething over snd over. It was just myself n my son home I was extremely uncomfortable. Once finally outside he stayed infront of my porch saying he loved me and he’ll come back to my house for me.
I just bought a kitchen table and chairs 2 days ago. But I really regret buying them. They smell really bad and still linger in my house. They are not the same color as the picture. They also have no quality guarantee and the warning label says they are harmful to human health. They should warn people before selling them. I haven't been able to sleep well for the last 2 days because of the bad smell. I am very upset.
This furniture place allows staff to be disrespectful with cliente. A guy with piercings and a hat came to deliver to my home and i felt very uncomfortable they kept calling him by Mario. The way he would stare and i actually got a few calls from him afterwards as well but didn't answer. The owner does nothing about it. I will not be shopping here ever again !
This place likes to fib. Beware everyone. The things they post on social media is not always true. The funny thing is if you post a comment they don't like they will block you 🤣 😂 they don't like you telling other people what they do. I will never spend a dollar here. I regret spending thousands already now. …
Not ADA compliant. Absolutely no room for a wheelchair or even a stroller. This place is hoarded out with a bunch of junk furniture . Huge location cramped with Little walking room. Seemed like a safety hazard with all the stuff they have …
Don’t buy their beds they BREAK. When I brought it to their attention they said I should’ve bought a bunkie board or box spring because their beds are weak. Then the manager proceeded to tell me that I should go to Home Depot and fix the …
Very good prices sometimes but very rude manager I believe guy with terrible beard if your customer changes the tags that’s not my issue to watch it’s ur job been there for 3 minutes today and never coming back again 🙌 …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote5 · 25%
- Professional and courteous3 · 15%
Counted across the 20 four and five star reviews we have read for Furniture Warehouse. A review can mention more than one thing.
In their own words
Great experience, everything you need they got it here! friendly staff and good price.
I always come here to buy my furniture, and I’ve always had a great experience! The service is really good, and there are always lots of sales and great deals. All of the workers are friendly, helpful, and easy to communicate with. Everyone is very nice and makes the whole buying experience easy and enjoyable. I definitely recommend this furniture warehouse! ⭐️⭐️⭐️⭐️⭐️
I love this place because it has everything I need for my home. Thank you Roberto for helping us find exactly what we needed. Great place to shop
Great customer service and prices!! Unbelievable good stuff!! Come by and enjoy !!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- couches52
- furniture selection48
- warehouse47
- variety of products34
- bed frame17
- dining table15
- mattress12
- sectional couch6
- living room set4
- free ottoman3
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews