King Relocation Services
Mover in Buena Park, California
Its address is in Santa Fe Springs, California. It appears here because Google returns it for Buena Park.
Google rating
4.5
Ratings counted
146
Are 1 or 2 star
10.3%Above typical
The rating breakdown
15 of the 146 ratings in Google’s published star breakdown for King Relocation Services are one or two star.
Against other listings in Buena Park
6.9 percentage points higher than the middle of the 4 listings in Buena Park we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 116 | 79.5% | |
| 4 star | 11 | 7.5% | |
| 3 star | 4 | 2.7% | |
| 2 star | 2 | 1.4% | |
| 1 star | 13 | 8.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is King Relocation Services at 10.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for King Relocation Services, counted by matching the words they used.
- Crew conduct2 · 25%
- Damage to belongings1 · 13%
- Items missing or never delivered1 · 13%
Counted across the 8 one and two star reviews we have read for King Relocation Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT USE, FRAUDS. BAIT & SWITCH. STOLE MY DESIGNER HANDBAG, ($2,000) won't adhere to insurance, although I paid in my package/ quote for full coverage with no deductible, I estimate this too be $700 just for the insurance on top of the move. My transaction coordinator didn't coordinate much. Did not return call when attempting to get a window/day and time for delivery. Claims to "Never have received my voicemail" .
This is for the coordinator only. The movers were great! The person who was our point person was absolutely horrible. She was disrespectful to my husband, lied about the dimensions of the containers, failed to know basic things regarding the move, and frequently made errors in communication. I don't know how long she has been on the job, but I'm pretty sure a teenage intern would do better.
Our goal is to provide an excellent moving experience for all our customers. We'll be reviewing your feedback with our team to demonstrate what we could've done better. We hope you're settling into your new surroundings comfortably.
I used King Relocation twice and would not recommend it. In my first move few boxes got lost and in my second move although they packed the TV themselves it got damaged through the move. Even though they claimed that everything supposed to be insured by P & M Solutions, LLC it did not cover my loss. All I received was some excuses why it is not covered!
Thank you for your detailed feedback. We are sorry to hear about your experience. We know our customers value their possessions and we try our best to prevent damages. We regret that your claim was not settled to your satisfaction. but it was based on the valuation coverage.
This company signed a binding agreement with me for my move across country. One the of the largest items that needed to be moved was a stone Buddha. King contractually committed to crating it, moving it to the truck, transporting it across country, uncrating it and then place it in its proper place. For 2 months we told the company and their representative Dominic that their ask method of moving it wouldn’t work because it was too heavy. On the day of the move they couldn’t move the Buddha like we told them.
Thank you for sharing your feedback. We understand that transporting oversized and specialty items can present unique challenges. In this case, independent third-party specialists were unable to crate the item due to its condition and placement.
I moved though United. First movers dropped the ball. King was great, accommodating and kind other than one guy-- large dude with glasses, who was super rude, came in with an attitude for literally no reason, walked past me into my kitchen …
Our goal is to provide an excellent moving experience for all our customers. Quality customer service and doing business with honesty and integrity are extremely important to us. We're very disappointed that you were dissatisfied with your move.
We interviewed 5 relocation companies to handle our move from California to Tennessee. King sent a super nice and knowledgeable rep who gave us a thorough and complete estimate, a reasonable delivery window, and was awesome about providing …
Update 08/12/20: Hi, Katie. This is United Van Line’s customer care. We understand that you have been in almost daily contact with Louise since 07/24. Please continue to work with her should you have any additional concerns.
After the sales guy, Adam visited our office three times to arrange a date and figure everything. They brought the wrong forklift on the day of the move. Moreover, the driver for the forklift did not know how to drive the forklift very …
I moved my car and house from California to Indiana in July via King Relocation Service (United Van Line). But this is the most horrible experience in my life. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch7 · 41%
- Worked hard and fast4 · 24%
- Turned up when they said1 · 6%
- Careful with belongings1 · 6%
- Professional and courteous1 · 6%
Counted across the 17 four and five star reviews we have read for King Relocation Services. A review can mention more than one thing.
In their own words
I recently completed a move from Florida to Southern California, and am grateful for the communication and efficient service of King Relocation! From the start, the coordinator was communicative, and upfront regarding cost, our needs, and …
Thank you for sharing your positive experience! We're pleased to hear that our team's communication and efficiency made your move from Florida to Southern California seamless. As America’s #1 Mover®, we take pride in providing comprehensive services tailored to your needs.
Had a great moving experience with King relocation from Miami to Orlando Florida. Junior and Ben were both very nice. Ben took care of a lot of the heavy lifting and was very thorough and careful with all of my items. Everything was packed …
Thank you for sharing your fantastic experience with us! We're pleased to hear that Junior and Ben provided such attentive and careful service during your move from Miami to Orlando. We'll be sure to share your kind words with them and the team.
I am so happy we chose King Relocation Services for our move from CA to NYC. Alfonso was our point person and everything that he promised materialized. Our stuff arrived on time and was, for the very most part, undamaged. The CA crew that …
Thank you for sharing your positive experience with us. We're pleased to hear that Alfonso and the crew made your move from CA to NYC smooth and stress-free. As America’s #1 Mover®, we’re proud to be your moving partner and appreciate your recommendation.
I had some great help when moving from CA to MN. They were communicative, timely, professional, and well spoken. They answered all my questions, provided real time updates, and never came close to damaging the space or my items!
Thank you for choosing United for your move. We're pleased to hear that our team provided excellent communication and care throughout the process. It's great to know that everything went smoothly and your belongings were well-protected.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- timeliness8
- efficient work8
- professional crew7
- smooth move5
- prompt crew4
- efficient crew4
- cross country move4
- reliable team2
- respectful crew2
- home moving2
What the company says about itself
Taken from King Relocation Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“It's the way we’ve done business for more than 65 years. Discover Affiliates Mission Statement”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Containers Call us: 1-800-854-3679 FREE QUOTE Menu mobile Home Residential Moving Com”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- yelp.comreviews
- facebook.comsocial