Garden Grove Secured Storage
Self-storage facility in Garden Grove, California
Google rating
4.7
Ratings counted
93
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
1 of the 93 ratings in Google’s published star breakdown for Garden Grove Secured Storage are one or two star.
Against other listings in Garden Grove
1.7 percentage points lower than the middle of the 5 listings in Garden Grove we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 73 | 78.5% | |
| 4 star | 12 | 12.9% | |
| 3 star | 7 | 7.5% | |
| 2 star | 1 | 1.1% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Garden Grove Secured Storage at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 44%
- Worked hard and fast3 · 19%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for Garden Grove Secured Storage. A review can mention more than one thing.
In their own words
Adrian at Garden Grove Secured Storage was super helpful, friendly, and professional. He returned my phone calls very fast. He also answered all of my questions thoroughly. I definitely will use Garden Grove Secured Storage again in the future. I am highly recommending Garden Grove Secured Storage for your next storage place!
Thank you, Caroline! We're glad to hear that Adrian was able to assist you so well and that you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future!
The process in upgrading from our smaller unit was so easy and convenient. Adrian was super friendly and was with us every step of the way, from showing us two units to helping us do all the paperwork. Move out receipt was sent quickly and we even had the remaining days off the month credited towards our new unit 😀. …
Thank you, Gerardo, for your wonderful feedback! We're glad to hear that Adrian made your upgrade process seamless and enjoyable. Your satisfaction means a lot to us!
The guy who helped me was phenomenal, he was patient with me even though I was a bit cranky with the website. He showed me to my storage unit, showed me where all of the lights were, took his time explaining my monthly rent and the …
Thank you, Alexis, for your wonderful feedback! We're glad to hear that our team member provided you with excellent service and made your experience smoother. We appreciate your insights about the website and will work on improving it. Your satisfaction means a lot to us!
Adrian was very professional, and made the process of renting a storage unit simple. I would definitely recommend Garden grove secured storage to anyone that needs a storage unit. Thanks Adrian.
Thank you, Adrain, for your kind words and recommendation! We're glad to hear that Adrian made the process easy for you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff29
- respectful staff6
- security5
- helpful manager5
- rent4
- secure storage4
- hours2
- clean facility2
- name2
- huge elevator2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews