Moving Packing Group
Moving and storage service in Garden Grove, California
Google rating
4.9
Ratings counted
55
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
1 of the 55 ratings in Google’s published star breakdown for Moving Packing Group are one or two star.
Against other listings in Garden Grove
1.0 percentage points lower than the middle of the 5 listings in Garden Grove we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 54 | 98.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Moving Packing Group at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Moving Packing Group, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Moving Packing Group. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If i could give this company 0 stars i would. I hired moving packing co to move me from my upstairs condo to a downstairs in same complex. I just had my condo remodeled and had my hard wood floors restored. This co scratched my new floors and took 6 hours to move me. Last time i moved with same amount of stuff 3 hours. Company refuses to send anyone out to look at my floors. They said take pics and send to them.. Or we can come out in 2 weeks. Guess I'm getting estimate to fix and take to court.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous13 · 65%
- Turned up when they said10 · 50%
- Careful with belongings5 · 25%
- Worked hard and fast5 · 25%
- Kept in touch3 · 15%
Counted across the 20 four and five star reviews we have read for Moving Packing Group. A review can mention more than one thing.
In their own words
I was in a bind for time needing to move some large heavy items and misc items and this company came through big time. I called at least 7 other companies and no one had any movers available today, but when I called moving packing group I was provide with exactly what I needed. Ellana took my call and was a sweetheart. I told her I needed help today for a move from Anaheim to garden grove and she took my information and made me feel confident that my job was going to be handled.
I first worked with this amazing packing and moving company back in January 2025, and the experience was so outstanding that I’m planning to use their services again for my upcoming move later this month. Back in January, I was fortunate to have Leo and Caesar as my movers — and they were truly exceptional. They arrived right on time, handled everything with care and professionalism, and made what could have been a stressful day feel completely manageable.
Hiring professionals movers was the best decision! Moving Packing Services was fantastic to work with from start to finish. They were thorough with the quote and the end price was exactly what I thought it would be. The guys arrived on time and were very organized. They took great care of my stuff and everything arrived to my new home in perfect condition. They were pleasant, professional, and made the move SO easy for me. I would absolutely recommend them and will definitely use them again for my next move!
Vio and Cesar helped me move my storage space into my new home. They were careful, communicative, courteous, and extremely fast. They even offered some opinions on where large furniture should go, when I asked them! I called them to make an appointment and they were able to help me move that same day. Best experience I have ever had with movers, and the price is hard to beat!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff14
- polite team7
- packing4
- careful movers3
- moving-related packing3
- caring team2
- no damage2
- fast movers2
- moving big items2
- disassembly2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial
- yellowpages.comdirectory