Gentle-Men Movers LLC
Google rating
4.8
Ratings counted
56
Are 1 or 2 star
3.6%Around typical
The rating breakdown
2 of the 56 ratings in Google’s published star breakdown for Gentle-Men Movers LLC are one or two star.
Against other listings in Toledo
About the same as the middle of the 16 listings in Toledo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 53 | 94.6% | |
| 4 star | 1 | 1.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 3.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Gentle-Men Movers LLC at 3.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Gentle-Men Movers LLC, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
Counted across the 2 one and two star reviews we have read for Gentle-Men Movers LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Great company if you don't mind being LIED to by the owners of the Company. The guys they sent out, one was great & treated our furniture with care. The younger guy which was new to them and no longer works for them (the owners stated) was careless and not careful with our Furniture. Needless to say our very nice,real furniture ended up with some chunks/ scratches in it. I called the owner Cara and ask why I didn't receive a call after a week of the move when I was told by Mover in charge (Alec) that I would.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 58%
- Worked hard and fast6 · 32%
- Careful with belongings5 · 26%
- Turned up when they said1 · 5%
Counted across the 19 four and five star reviews we have read for Gentle-Men Movers LLC. A review can mention more than one thing.
In their own words
You can't go wrong with Gentle-Men Movers. They moved a "HEAVY" 9 piece bedroom outfit from one home to another for us. They were on time, efficient, friendly and very careful with our furniture. I called five different moving companies and they were the most affordable. I would recommend this local/family owned company to anyone without any hesitation. Great experience! Thank You Gentle-Men Movers.. you did a great job.
I've used Gentle-men Movers for two local moves within Toledo: once last year and once this summer. This company truly lives up to their name! Dave was in charge of both moves, and he did an excellent job. He and the other mover, Matt, were very careful with my furniture and took note of the pieces that I said were special to me. None of the furniture was scratched, and they asked me which room I wanted each of the boxes to go in, which made unpacking a lot easier. They were both very kind as well.
Highly recommend this company! I moved almost two hours away and they were so quick and efficient. They were also very accommodating because i accidentally scheduled for the day before and even though they had a move before mine, they still were able to get me moved! They treated mine things as if it were their own and they had the best rates in town! Update 1/28/23: I used them again to move back two hours and again they were the best! They protect and care for your belongings as if it were theirs.
Highly recommend this company! The guys were unbelievably professional and handled our belongings with care in a timely manner. Rates were incredibly fair and by far and beyond the best value from many different quotes I gathered. Move-in day can be so stressful but this crew made the procedure totally painless and smooth. The guys were also very personable and quite funny making the whole process pretty dang entertaining! Looking forward to using them again down the road.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- small jobs7
- kind movers5
- caring with items4
- affordability4
- quick and efficient4
- weekend availability2
- moving heavy furniture2
- scheduling2
- careful with furniture2
- fair rates2