GIG Moving & Lumping
Google rating
5.0
Ratings counted
136
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
1 of the 136 ratings in Google’s published star breakdown for GIG Moving & Lumping are one or two star.
Against other listings in Newmarket
1.3 percentage points lower than the middle of the 16 listings in Newmarket we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 135 | 99.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is GIG Moving & Lumping at 0.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for GIG Moving & Lumping, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for GIG Moving & Lumping. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If there is an option for zero star i would definitely choose it. They broke my furniture and didnt inform me about it at all. How i discovered is because a few days after the moving, i was wondering why there is tape on the furniture and when i removed it i saw they replaced the broken part with something else under the tape. I dont expect such quality in service especially we paid really a lot. Will not recommend
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience caused by the damage to your furniture during your move. I understand how frustrating it must have been to discover the damage after the fact, and I … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 57%
- Professional and courteous10 · 48%
- Careful with belongings6 · 29%
- Turned up when they said2 · 10%
- Price matched the quote2 · 10%
- Kept in touch1 · 5%
Counted across the 21 four and five star reviews we have read for GIG Moving & Lumping. A review can mention more than one thing.
In their own words
A neighbour recommended GIG Moving & Lumping to us after using them for his own move, and now I completely understand why. Working in real estate, I’ve dealt with many moving companies over the years and moved quite a few times myself, but Alex and his team were honestly among the best movers I’ve seen. The crew was professional, quiet, fast, organized, and very careful with everything.
Thank you so much, Kateryna, for such an amazing and thoughtful review! We truly appreciate you taking the time to share your experience. It means a lot especially coming from someone with experience in real estate and who has worked with … More
Alex at Gig was first to respond to my online request for movers and continually followed through with clear communication throughout the booking process. His crew assisted with a challenging move from a Toronto high rise and were quick and efficient. Very reasonable price. I would highly recommend Gig to move your belongings and remove any stress about moving. Thanks Gig!
Thank you so much for your kind words and recommendation! It was a pleasure helping you with your move from the high-rise, and we're glad we could make the process smooth and stress-free. Clear communication and efficient service are always … More
Very good experience with GIG Moving. Well organized, smooth, on time, and with care(every box and item carefully handled). I personally have used their services three times. I highly recommend GIG Moving.
Thank you so much for your continued trust and support! We truly appreciate you choosing GIG Moving not once, but three times. It means a lot to our North York team to hear that your moves were smooth, organized, and handled with care every step of the way.
GIG Moving & Lumping services have been our go to for moving and other services for our business and personal home moves. We have used Alex's services for over a 13 year period and continue to do so in 2025 (& forward)! Alex is honest, provides competitive pricing and is very efficient at running each job. I would more than recommend using and booking Alex's services with GIG Moving & Lumping as you will be more than surprised at how efficient, quick and professional he is and how friendly he and his staff are.
Thank you so much for your incredible review and for trusting GIG Moving & Lumping Services for over 13 years! It truly means the world to us to have loyal … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff15
- fair pricing12
- seamless move4
- reliable movers3
- diligent crews3
- careful handling of furniture3
- fast move2
- booking process2
- complex move2
- transparent pricing2
What the company says about itself
Taken from GIG Moving & Lumping’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…are satisfied with the results. get a free quote Licensed & Insured Movers Award Winning”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…with the results. get a free quote Licensed & Insured Movers Award Winning Moving C”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…to content 647-704-9212 In business since 2000! Couldn’t be more grateful to all our a”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…and Lumping is an experienced and insured moving service within Toronto and the G”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- yelp.careviews
- facebook.comsocial