Vital Movers - Newmarket Moving Company
Google rating
4.8
Ratings counted
81
Are 1 or 2 star
4.9%Around typical
The rating breakdown
4 of the 81 ratings in Google’s published star breakdown for Vital Movers - Newmarket Moving Company are one or two star.
Against other listings in Newmarket
2.9 percentage points higher than the middle of the 16 listings in Newmarket we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 77 | 95.1% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.2% | |
| 1 star | 3 | 3.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Vital Movers - Newmarket Moving Company at 4.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Vital Movers - Newmarket Moving Company, counted by matching the words they used.
- Damage to belongings1 · 33%
Counted across the 3 one and two star reviews we have read for Vital Movers - Newmarket Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Great group of guys, but unfortunately a lot of small mistakes. They damaged my walls and my floors are incredibly dirty with no regard for trying to keep it as clean as possible. Definitely felt time was stretched as much as possible …
STEALS FROM LOW INCOME Brutal company to deal with. They told me they can get rid of garbage moving me, they did not. The stuff they threw out they put at a bin at my friends work, Billed 791 cuz they didn't put it in there own bin. They then charged the government 8 hours worth of work for 3 hours of labor. Like to steal from low income
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 56%
- Careful with belongings9 · 50%
- Professional and courteous9 · 50%
- Turned up when they said6 · 33%
- Kept in touch2 · 11%
Counted across the 18 four and five star reviews we have read for Vital Movers - Newmarket Moving Company. A review can mention more than one thing.
In their own words
I had a fantastic experience with this moving team! From the very beginning, they were professional, responsive, and very clear about pricing — no hidden fees and no last-minute surprises. They handled everything with care, wrapped the furniture properly, and moved everything without any damage. I was especially nervous since it was my first time moving on my own, but they made the whole process smooth and stress-free. They were punctual, efficient, and respectful of both locations.
Thank you for your review and for trusting Vital Movers with your move. We truly appreciate your support!
We have just completed our third move in three years, all with the assistance of Vital Movers. I can’t say enough about the comfort level we have with this company. Their employees are quality individuals, friendly, professional, detailed and extremely hard working. It was an easy and straightforward process to schedule and manage our moves through Jenya. Their pricing is fair and reasonable.
Your review means the world to us – thanks for choosing Vital Movers!
These guys moved me out of my apartment today and they were amazing. Came on time, friendly, they packed everything carefully and secure, they followed any instructions or requests I gave, they were SO QUICK! I was shocked how fast they did it all, but they were not rushing. Just very efficient. They even went above and beyond and helped me pack leftover items into boxes. When unloading they were careful to put all the boxes in the right place and double checked with me any time they weren’t sure.
Thank ypu for such a positive feedback, it means a lot to us!
The 2 Tim’s and Alex were amazing. Fast , careful with not a scratch as many heavy items were taken down a winding staircase. Even heavy gym equipment was effortlessly moved. As 60’s year olds we have moved many times and by far these were the best movers we’ve had !!!!
We are grateful for your positive review and look forward to assisting you with any future moves!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- moving-related packing7
- polite staff6
- professional team5
- on time4
- affordable4
- attention to detail3
- careful team3
- damages2
- small furniture moving2
- moving process2
What the company says about itself
Taken from Vital Movers - Newmarket Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“Moving Services in Canada Licensed and Insured Quick quotes & competitive rates Hi”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“Canada Moving; All of Our Staff are Bonded Comprehensive Moving Services In Ontari”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…for personalized moving services . For more than 10 years, we have successfully moved thousands o”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…of Using Our Moving Services in Canada Licensed and Insured Quick quotes & competit”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Movers is a truly unique, full-service, family-owned and operated moving company in Ontario.”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…owned and operated Express Moving Guaranteed Expert Moving Tips Find free guides, ti”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…and items Briefing on moving plan Free Quote Price-lock guarantee Quick, free moving”Raw text captured from the page, including any surrounding navigation.