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Good Hands Moving

Mover in Amherst, New York

Google rating

4.7

Ratings counted

14

Are 1 or 2 star

Not enough ratings

The rating breakdown

Google shows 14 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1392.9%
4 star
00%
3 star
00%
2 star
00%
1 star
17.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Good Hands Moving, counted by matching the words they used.

  • Crew conduct1 · 100%

Counted across the 1 one and two star review we have read for Good Hands Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewAmi L.a month ago
I wish I could give a BBB rating but this firm is not accredited. Woman i spoke to on phone was VERY rude! All I was looking for was a estimate and all I got was a attitude! Below 1 star service! Abby was the person's name that I spoke to.
Reply from the business

You must have the wrong place because we don’t have any woman that answer our phones.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast11 · 85%
  • Professional and courteous7 · 54%
  • Turned up when they said6 · 46%
  • Careful with belongings3 · 23%
  • Kept in touch2 · 15%

Counted across the 13 four and five star reviews we have read for Good Hands Moving. A review can mention more than one thing.

In their own words

5-star Google reviewYa T.4 months ago
I recently hired Good Hands Moving Service to move out of my 3-bedroom house, and I couldn’t be happier with their service. From start to finish, everything was handled professionally and efficiently. The team arrived right on time, fully prepared, and worked extremely fast without cutting corners. Every piece of my furniture and boxes were moved safely, with zero damage—even my delicate items and electronics.
5-star Google reviewJon-Rick B.4 months ago
On moving day, the crew arrived right on time and got straight to work. They were organized, efficient, and handled all of my belongings with great care. Fragile items were carefully wrapped, furniture was protected, and everything was loaded securely. It was clear they knew exactly what they were doing. What really stood out was their attitude. The team was friendly, respectful, and maintained a positive energy throughout what could have been a stressful day.
5-star Google reviewSherman N.4 months ago
I honestly couldn’t have asked for a better moving experience. Moving is always stressful, but these guys made it so much easier for me. They showed up on time, were super friendly, and got right to work. What I appreciated most was how careful they were with all of my stuff, especially the bigger furniture and fragile items. They worked fast but never rushed in a careless way, and they made sure everything got to my new place safely with no damage at all.
5-star Google reviewT W.4 months ago
I had an outstanding experience with this moving company from start to finish. They showed up right on time, handled every item with real care, and worked incredibly efficiently. What could have been a stressful day ended up being smooth and easy thanks to their professionalism and positive attitude. Not a single thing was damaged, and they even helped place furniture exactly where we wanted it. If you want a reliable, hardworking crew that goes above and beyond, I highly recommend them. Five stars all the way.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling6
  • friendly staff5
  • fast work3
  • positive energy3
  • politeness3
  • speed3
  • furniture assembly2
  • reliable movers2
  • reliable crew2
  • communication2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • thumbtack.comreviews

Before you hire Good Hands Moving

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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