Guardian Moving Systems Of Nashville
Its address is in La Vergne, Tennessee. It appears here because Google returns it for Smyrna.
Google rating
4.4
Ratings counted
40
Are 1 or 2 star
15.0%Well above typical
The rating breakdown
6 of the 40 ratings in Google’s published star breakdown for Guardian Moving Systems Of Nashville are one or two star.
Worked out from 40 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Smyrna
10.7 percentage points higher than the middle of the 7 listings in Smyrna we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 32 | 80.0% | |
| 4 star | 2 | 5.0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.5% | |
| 1 star | 5 | 12.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Guardian Moving Systems Of Nashville at 15.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Guardian Moving Systems Of Nashville, counted by matching the words they used.
- Damage to belongings1 · 20%
- Crew conduct1 · 20%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for Guardian Moving Systems Of Nashville. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I recently used Guardian Moving Systems of Nashville (Mayflower). During the move some valuable items were damaged. These guys have been non responsive and unprofessional. The original salesperson Ed Watson won’t return phone calls. Even the moving coordinator Sue Luebeck has not responded. I would be very careful about using this company for any moves that require anything other than a “throw and go”.
Jonathan, we're sorry to hear you were dissatisfied with our services. Quality customer service and doing business with honesty and integrity are extremely important to us. We understand that our team initially sent information regarding … More
Submitted a request on the Mayflower website for a full service move - packing, moving and storage. Not cheap by any means, but more than willing to pay for it. Got matched with Ed at Mayflower/Guardian in TN. Had the onsight walk-through then.....nothing. Four weeks later still no quote or contact, even after calling the office after week three. Terrible!
Our goal is to provide an excellent experience for all our customers. We have shared your feedback with our management team and they'll be reviewing your feedback with all parties involved to demonstrate what we could've done better.
If I could give them 0 stars I would. The relocation consultant is non responsive and doesn’t seem to have it together. The parent company, Mayflower, was nice in terms of communication and doing …
We are very sorry to hear about this and would like to investigate this. However, We are unable to identify you based on your review. At your convenience, please call Customer Service at [phone removed]. Thank you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 60%
- Turned up when they said2 · 20%
- Worked hard and fast2 · 20%
- Careful with belongings1 · 10%
- Kept in touch1 · 10%
Counted across the 10 four and five star reviews we have read for Guardian Moving Systems Of Nashville. A review can mention more than one thing.
In their own words
Amazing staff, prompt polite, respectful and careful!!! Regina orchestrated the move and Louis, Tyler and Eric provided the muscle!!! If I could, I would give them a 10 million star review!!!
Thank you so much for taking the time to share your positive experience. We strive to provide this level of service to all our customers, and we're so pleased to hear we met this goal during your relocation with us. Your kind words will be … More
Highly recommend! Great service! They take exceptional care of your belongings! Their packing services are efficient and thorough. Excellent communication with the moving coordinator throughout the entire process. Trustworthy company. I’ve used them twice (in 2017 and 2025), both for out of state moves.
Thanks so much, Clara, for choosing us again! Repeat customers are especially valued and we're so glad we were able to help you again with your latest move. Thank you for sharing the news about your positive experience and we wish you all the best in your new home!
Guardian Moving Systems of Nashville provided us with the best moving experience possible. Their professionalism and knowledge of how to pack and move my antique dressers, mirrors, and upright piano, exceeded any moving company I have ever used. Nothing was broken or lost. The company representatives, who came before moving day, knew exactly what materials to order. Packers came the day before moving day, and expertly packed mirrors, etc. On moving day two trucks with four men arrived on time.
Thanks for sharing the good news about your move, John! We're so happy to hear that everything went well and pleased that our team could put you at ease during what can often be a stressful time. We appreciate the positive feedback!
I had the pleasure of having Guardian Moving Systems move me on a holiday weekend. Deno, William & Alvarez was all very professional and efficient. They moved me out of my storage into my home in 3 1/2 hours. I had a 4-bedroom home in …
Thank you for your review and recommendation, Felisha. We're glad to hear the crew took good care of you. We'll make sure to share your feedback with Deno, William & Alvarez.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- care3
- packing2
- moving-related packing2
- communication2
- moving boxes2
What the company says about itself
Taken from Guardian Moving Systems Of Nashville’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“Packing Checklist Local Moving Costs Licensed & Insured Movers Scheduling Your Mo”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Local Moving Costs Licensed & Insured Movers Scheduling Your Move Moving Cost”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“Guardian Moving has sustained an A+ Rating by the Better Business Bureau Mayflower”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Operated Guardian Moving has been a family owned and operated business in Memphis and Na”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…business in Memphis and Nashville for over 35 years. Certified Mayflower Agent Certified by”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…shouldn’t be so hard. Get A Free Quote Please enable JavaScript in your browse”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory
- yelp.comreviews