Pack Rat Mini Storage
Self-storage facility in Smyrna, Tennessee
Google rating
4.7
Ratings counted
116
Are 1 or 2 star
4.3%Around typical
The rating breakdown
5 of the 116 ratings in Google’s published star breakdown for Pack Rat Mini Storage are one or two star.
Against other listings in Smyrna
About the same as the middle of the 7 listings in Smyrna we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 98 | 84.5% | |
| 4 star | 9 | 7.8% | |
| 3 star | 4 | 3.4% | |
| 2 star | 3 | 2.6% | |
| 1 star | 2 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pack Rat Mini Storage at 4.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 19%
Counted across the 16 four and five star reviews we have read for Pack Rat Mini Storage. A review can mention more than one thing.
In their own words
I have rented storage (Smyrna) units here for many years !!! The staff (FARON) was helpful and professional ... Grounds were always clean+secured and organized ... The only negative to me is ? The rates are slightly higher than other storage places I'm renting ...
Very convenient location, the staff is very helpful and they maintain the units very clean! I can't think of any complaints. I wish other businesses had the same work ethic and customer care as they do here! Ty for keeping my belongings secure!
Just became a new customer very pleased got a nice discount for 6 month rental office staff was very nice and proffesional💯 going on i think about 2 years pay every 6 months or so always gives me a good deal vey reasonable …
Welcome to Pack Rat Jerry! Hope to continue serving you for all your storage needs.
Best decision I made was moving with them and Luz is so sweet and helpful I use to rent at US Storage and regret it they are so expensive every so often months they raise your rent. Love it here and I recommend them!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us, and that we've met your expectations. We are delighted to have you as part of our storage community.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- caring staff4
- clean units4
- front desk staff3
- easy process3
- patient staff3
- easy access2
- unit size2
- secured grounds2
- safe storage2
- helpful manager2
What the company says about itself
Taken from Pack Rat Mini Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…your rate for an extended period. Since 1996.. Pack Rat Mini Storage offers both non”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews