Harrington Moving and Storage
Mover in Lawrence, Massachusetts
Its address is in Andover, Massachusetts. It appears here because Google returns it for Lawrence.
Google rating
4.6
Ratings counted
72
Are 1 or 2 star
9.7%Above typical
The rating breakdown
7 of the 72 ratings in Google’s published star breakdown for Harrington Moving and Storage are one or two star.
Against other listings in Lawrence
2.7 percentage points higher than the middle of the 8 listings in Lawrence we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 65 | 90.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.4% | |
| 1 star | 6 | 8.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Harrington Moving and Storage at 9.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Harrington Moving and Storage, counted by matching the words they used.
- Crew conduct2 · 29%
- Price rose after the quote1 · 14%
- Damage to belongings1 · 14%
- Items missing or never delivered1 · 14%
Counted across the 7 one and two star reviews we have read for Harrington Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I have moved many, many times in my life and this move was without a doubt the worst move I have ever had. Someone from their office came and looked through all the items that would be moved and wrote a detailed list and gave me an estimate. I liked the guy and had heard good things about the company so I gave them a deposit and set a date. About a week before the move I got a phone call from a rude woman asking me to explain what was going to be moved. Explain?
I hired the movers to move furniture to a storage unit 5 miles from my apartment I was quoted $500. My credit card at the end of the move was $ 962. I was shocked. The communication was non existent. Very disappointed I was not made aware of the additional charges.
The experience with Harrington moving was a nightmare. I had a local moving recently. The second day after the moving, I found I have some personal properties missing. I called them, and the woman who took my call …
I used Harrington in October to move into my new house. The movers broke the front door (literally). The company refused to reimburse me for the damages. Would stay away.
OUTRAGEOUS PRICING!!! For moving from one unit to another in the town they are located in they wanted to charge $450-$625 for only 10-15 boxes & 2 pieces of furniture!!! The AUDACITY!!!!! It would take about an hour. Again, the audacity!!!!!!!!!!
Moved my father from Andover to Salem NH. Great guys and pleasure to work with. Lifted heavy furniture and didnt complain ones. Would call them again for any future moves!
Terrible experience, aggressive and unprofessional movers, not to mention the attitude of the owners when I spoke to them
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings5 · 31%
- Worked hard and fast5 · 31%
- Professional and courteous3 · 19%
- Turned up when they said2 · 13%
- Kept in touch2 · 13%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for Harrington Moving and Storage. A review can mention more than one thing.
In their own words
We had a great experience with our move, headed by the awesome crew chief Luis. Folks at Harrington were communicative, efficient, careful with our things and our space (wrapping furniture very well), and pleasant to work with. Very grateful for our Labor Day move! Thanks, Luis and team.
We recently moved across town and used Harrington to move us out, store our items for a few nights and move us into our new home. Our crew was AMAZING - Samuel, Michael, Arthur, Chris, Tyler and Jared. They were prompt, polite, respectful …
I cannot thank the Harrington Moving and Storage team more highly. From the first contact, through the actual move from CT to MA, every part of the process was as expected, and at a fair price. I have moved often, and this was the most efficient move we have ever experienced.
I cannot begin to say how thankful we are for Harrington Moving and Storage! We bought a new bedroom set and the armour was on backorder and was delivered on 12/24. Unfortunately, we have a tricky house to move things into and out of (had to use a Sawzall to get the old armour out) and the delivery people couldn't get it in the house. They suggested calling a moving company.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite crew11
- quick move10
- assisted living facility move4
- neat crew3
- difficult move3
- fantastic staff3
- office move2
- under estimate2
- furniture placement2
- moving plan2
What the company says about itself
Taken from Harrington Moving and Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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“Long Term Storage & Mobile Pods Guaranteed Free On Site Estimates Full Size Moving”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…pickup areas in New England. Get a free quote for your move today Don’t let mov”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Moving Supplies Available for Purchase Licensed & Insured* Member of the Massachuse”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Moving and Storage for your moving Since 1993, we have built a reputation for excelle”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Available for Purchase Licensed & Insured* Member of the Massachusetts Movers Ass”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- expertise.comdirectory