Help-U-Pack-N-Move
Mover in Bloomington, Minnesota
Its address is in Edina, Minnesota. It appears here because Google returns it for Bloomington.
Google rating
4.5
Ratings counted
76
Are 1 or 2 star
10.5%Above typical
The rating breakdown
8 of the 76 ratings in Google’s published star breakdown for Help-U-Pack-N-Move are one or two star.
Against other movers in Bloomington
7.6 percentage points higher than the middle of the 11 movers in Bloomington we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 63 | 82.9% | |
| 4 star | 2 | 2.6% | |
| 3 star | 3 | 3.9% | |
| 2 star | 1 | 1.3% | |
| 1 star | 7 | 9.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Help-U-Pack-N-Move at 10.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Help-U-Pack-N-Move, counted by matching the words they used.
- Damage to belongings2 · 25%
- Late, delayed or a no-show1 · 13%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Help-U-Pack-N-Move. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Worst idea I had. I have myself to blame to want to save a little money. They showed way earlier then agreed. The main driver had a bad attitude. Their job was simple to move bulk furniture. They wrapped things that didn’t need to be wrapped! They took 5 smoke breaks I don’t care that I paid for four hours.thats fine charge me for the full but if you could’ve been done in two why not?! Plus they damaged multiple pieces of my furniture. My advice to anyone looking to save a little cash. ITS JUST NOT WORTH IT!!
I wanted to write a good review for this company, but our experience was less than stellar. Moved less than 3 miles away from a 2 bed and 2 bath apartment on the 3rd floor to a main floor duplex unit. Movers showed up 2 hrs late (I watched …
I hired this company to come out the owner made promise that he did not live up to the company only did half the move. Very unprofessional!!! The owner is extremely rude. would not recommend
Do not do business with Marty and this company. Horrible experience. Broken items, staff who was not working unless you were watching their every move (except for the main person). Job was only finished due to moving many items myself and help to unload the truck. Stay away!!!
We always try to work out a fair resolution with all of our clients. Please reach out to us so we can discuss this further and resolve it to the best of our ability.
I called this company, because I needed a service that did packing and moving. Instead of them providing me with their rates(like every other company that I've used has), the guy came out to take a look around so he could give me a quote. …
Stay away. Horrible customer service and poor attitude, I don't know how this company is in business. I think all the positive reviews are from friends and family because this company stinks....look elsewhere!
The movers were extremely lethargic and moody. The owner (Marty) was a jerk on the phone and didn't seem to care about his workers or his customer. Won't ever use this company again. EVER.
This company sent me two guys, I swear to God, they steal my watch.i recommend to you , keep save place everything or items that value to you before they steal them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 44%
- Worked hard and fast7 · 39%
- Turned up when they said5 · 28%
- Careful with belongings5 · 28%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for Help-U-Pack-N-Move. A review can mention more than one thing.
In their own words
Fantastic experience from top to bottom, these guys were punctual, worked extremely hard, attention to detail was amazing and wrapped everything into a great value, hands down would use again and would highly recommend! Thank you to Marty and his team, great work!
Your review is extremely valuable. Thank you for sharing your positive experience.
If you want a company that shows up and delivers excellent service, Help-Pack-N-Move are the guys to call. The crew led by David was nothing short of professional and efficient, a very good job done by everyone!
We are very grateful for your excellent review. We really appreciate your kind words.
David, Edison, and Mariano, These gentlemen were very professional, very nice, and I was very pleased by the outcome, and they did everything that I asked them to do, and I felt that they were very considerate very nice group of young men, and I was very pleased to have them at my home and I just want to say thank you. Have a blessed day.
We are so glad to hear that you had a great experience. Thanks for the kind review.
Had three large pieces that needed to be moved out of house and Bryce and Robert were amazing!! Had to do some solving getting a piece out and they addressed it with ease. Great crew, professional and consciousness in all aspects. Went above and beyond and would utilize as well as recommend on future moving needs. Thank you!!
It's always a pleasure reading these amazing reviews from our clients. Thank you for recommending our moving services, Terry. We will more than happy to work with you on your future move!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful5
- efficient crew3
- smooth move3
- courteous team3
- speed2
- careful handling2
- amazing crew2
- elevator2
- diligence2
- attention to detail2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- superpages.comdirectory
- yellowpages.comdirectory
- mapquest.comdirectory
- yelp.comreviews