Hurst Logistics
Google rating
4.4
Ratings counted
36
Are 1 or 2 star
11.1%Above typical
The rating breakdown
4 of the 36 ratings in Google’s published star breakdown for Hurst Logistics are one or two star.
Worked out from 36 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Dubuque
5.9 percentage points higher than the middle of the 13 listings in Dubuque we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 25 | 69.4% | |
| 4 star | 6 | 16.7% | |
| 3 star | 1 | 2.8% | |
| 2 star | 1 | 2.8% | |
| 1 star | 3 | 8.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Hurst Logistics at 11.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hurst Logistics, counted by matching the words they used.
- Crew conduct2 · 67%
- Booked by one company, moved by another1 · 33%
Counted across the 3 one and two star reviews we have read for Hurst Logistics. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Load weighing over 45.5k, I barely adjusted the weight on the tandems. Load I got from broker Fizmark and had a problem on delivery I was at work in because the scheduled appt was the day before. Loading took 45 min.
Receiving and shipping employees is very disrespectful and they don’t wanna to help truckers and here’s no bathroom for trucks drivers.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 22%
- Professional and courteous2 · 22%
- Turned up when they said1 · 11%
Counted across the 9 four and five star reviews we have read for Hurst Logistics. A review can mention more than one thing.
In their own words
Great place to pick up or deliver loads fast and professional ppl with great attitudes…thank you guys
Had an afternoon appointment, but arrived at 0855. They gave me a dock immediately. This makes me think that it's first come, first served. The loading was rapid too, once they began loading. Looks like overnight parking might be available on the side by the dropped trailers, though limited to just a couple of trucks.
Excellent people and very professional, I arrived earlier than my appointment time and I was unloaded within a few minutes. 👍 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fast loading4
- loading time4
- professional staff3
- trucks2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- dot.govgovernment
- facebook.comsocial
- superpages.comdirectory
- bizapedia.comdirectory
- chamberofcommerce.comdirectory