Huys Bros. Moving, INC.
Google rating
4.4
Ratings counted
42
Are 1 or 2 star
14.3%Above typical
The rating breakdown
6 of the 42 ratings in Google’s published star breakdown for Huys Bros. Moving, INC. are one or two star.
Worked out from 42 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Elkhart
1.9 percentage points higher than the middle of the 16 listings in Elkhart we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 35 | 83.3% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 2.4% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Huys Bros. Moving, INC. at 14.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Huys Bros. Moving, INC., counted by matching the words they used.
- Price rose after the quote1 · 20%
- Damage to belongings1 · 20%
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Huys Bros. Moving, INC.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could give this place zero stars, I wouldnt hesitate. Rude, slow, and not careful with your items. They broke my great grandmothers chair and hid the broken part in a box for us to find. They also didn’t move everything from my mothers storage unit, so we now have to rent a uhaul to complete the job we hired them to do. This is just scratching the surface. So much went wrong with this company. I’ve hired many moving companies over the years, and this was, by far, the worst experience I’ve ever had.
The driver showed up with a bad attitude, They were moving my storage unit to my new house. At the Storage unit the driver backed into one of the storage buildings. He then proceeds to get out of the truck and tell me that the job is going to cost more and the office lady only quoted half a storage unit. Then I call the office and got meet with hostility there. After I tell some guy the story to they tell me that their driver never hit anything. These people are that crazy!!
I hired Huys Bros. mainly to move a large, extremely heavy safe. Because it is so heavy, I was concerned about the route the movers would take to get it into the new house. I was told by the owner, Scott, that the movers would take the safe around the side of the house and through the patio door. I assumed this plan would have been communicated to the movers. However, once there, the "captain" of the movers refused to take that path.
If you’re happy with movers packing things they said that weren’t supposed to be and not moving parts of beds, and closed totes then this is the place for you. The owner returned our call with an immediate stand-off attitude. He’s not a fan of listening to concerns but instead would rather just talk over you and down to you. Also don’t speak firmly with him because he just immediately hangs up.
Worst place ever DO NOT use this company. They are slow, to many breaks that you pay for, not to mention 2 of the men used my bathroom to have a bowel movement! I had 4 guys and it was so ridiculous the length of time it took them to …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 80%
- Careful with belongings4 · 27%
- Turned up when they said3 · 20%
- Worked hard and fast3 · 20%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Huys Bros. Moving, INC.. A review can mention more than one thing.
In their own words
If I could give Huys Bros. ten stars, I would! They were great! Very friendly, yet professional, worked well as a team, and carefully loaded up and transported everything quickly and efficiently. From the time Austin and crew arrived, I knew we were in good hands. Definitely over and beyond!
Huys bros was truly amazing. They recently came and did a full pack and move for us. They were incredibly respectful and professional- taking such good care of our belongings as if they were their own! They were on time and communicated …
The Huys Bros team was absolutely exceptional. The attention to detail, care and professionalism of their crew well exceeded our expectations. Moving can be a challenging, emotional and stressful moment but Sean and Scott made it easy and stress free. Their team is a truly well oiled machine. The owners, Sean and Scott, have built an impressive team, business and service. We've made several complex cross country and regional moves with highly rated moving companies and the Huys Bros.
From start to finish, I couldn’t be happier with my move. Jen went through all the details with quickness and efficiency like I’ve never seen before. And the owner Scott even came out to look at my place and reassured me that everything could be moved and nothing would be damaged or destroyed. The movers and drivers that came to move me were some of the most respectful young men ive come in contact with in this day and age.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff3
- efficient team3
- moving crew2
- scheduling2
- packing crew2
- kind movers2
- care of belongings2
- rent2
- good attitudes2
- promptness2
What the company says about itself
Taken from Huys Bros. Moving, INC.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- superpages.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- yelp.comreviews