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Indiana Transport

Trucking company in Elkhart, Indiana

Google rating

4.0

Ratings counted

395

Are 1 or 2 star

18.5%Well above typical

The rating breakdown

73 of the 395 ratings in Google’s published star breakdown for Indiana Transport are one or two star.

Against other listings in Elkhart

This company18.5%
Typical listing in Elkhart12.4%

6.1 percentage points higher than the middle of the 16 listings in Elkhart we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
24762.5%
4 star
5413.7%
3 star
215.3%
2 star
112.8%
1 star
6215.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Indiana Transport at 18.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Indiana Transport, counted by matching the words they used.

  • Damage to belongings3 · 25%
  • Crew conduct3 · 25%
  • Booked by one company, moved by another1 · 8%

Counted across the 12 one and two star reviews we have read for Indiana Transport. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewXavier S.4 weeks ago
We had them deliver a vehicle for us we dispatched through central dispatch, I have been waiting for about 6 hours now just to get a photo from this company of the vehicle for a legal issue the company hires somebody else to haul for them, when I called these guys none of them had any idea about it neither do they take responsibility for pickup/deliveries all they had to say was that this is between the broker and the driver we have nothing to do with that, all they had to say was we can email the driver to send…
1-star Google reviewjason K.2 years ago
Had them transport my mobile kitchen trailer across country. Absolute nightmare! Even though the equipment was strapped and bolted the driver drove so fast every piece of equipment was damaged beyond repair. They claimed that they take no responsibility for the contents, only the exterior. Don't ever use thus company, they don't care if they ruin your equipment at all and will just send you on a ghost chase with insurance and then deny the claim once they think you have been worn down.
1-star Google reviewCamron R.3 months ago
Met a driver at a gas station. He was a huge jerk who loved swearing and yelling. Good to always know who doesn’t have much patience, isn’t a morning person, or maybe just isn’t a good person. I would recommend going with a competitor for all transportation services. I will keep this in mind throughout my future business endeavors.
1-star Google reviewJoseph G.a month ago
Called about leasing truck on and was told by 2 different recruiters that rates for CDL loads was $2 -$2.48 a loaded mile. Got everything ready went up to There terminal 5 hrs from my home wasted 2 days and motel to be told after orientation that there was no loads over $2 a mile. And the also said all kinds of loads going south and only had 2 $1.45 and $1.85 with fuel over $5.00 per gallon you would go in the hole on a load. They have nothing but a bunch of lies to tell you to get you there.
1-star Google reviewDanny B.10 months ago
They won’t pay! I hauled a camper to Idaho and on my way a guy fell asleep and hit me in the butt. He did a little damage to the back of the camper. I had the police report saying he fell asleep and hit me in the rear on a 4 lane. I had to lay up for 2 days getting a motel and waiting on them to tell me what to do. I did my part and hauled it to drop off but they won’t pay until they settle with insurance. It’s been over 2 years and they still won’t pay! CROOKS! Better find another place to haul!
1-star Google reviewBarbara B.a month ago
You need to have your drivers take some type of courtesy driving classes. One of your drivers literally almost hit me because they were obviously late for something, he never even acknowledged that he almost hit me! A little confused when the sign on the truck said Indiana Transports with a Louisiana license plate. Whether they drive your truck or they own their own truck and just drive for you it's still your name on the side of the truck!
2-star Google reviewStephen F.5 months ago
Where to start! There are only 2 positives: they pay almost immediately upon receiving delivery paperwork, lots of outgoing runs. The office staff and dispatching are filled with sales kids who will say anything to get you to take a run. …
1-star Google reviewShea E.a year ago
This company was very unprofessional when I approached them about a drunk / aggressive driver of theirs. The gentleman in the photos was a very heavy set man that drives a Ram Longhorn but I couldn't get anymore info about him. …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff19
  • nice driver15
  • pricing7
  • leasing6
  • polite staff4
  • communication2
  • trailer moving2
  • well operated2
  • informative staff2
  • busy2

What the company says about itself

Taken from Indiana Transport’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…to help me stay… REQUEST A FREE QUOTE TODAY GET A QUOTE DB+ Get a Quote c) Ge”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “We provide competitive rates and are fully insured to run the lower 48 States and Canada.”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…ransport Indiana Transport History With over 45 years of combined experience in the transport”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • chamberofcommerce.comdirectory
  • yelp.comreviews
  • yellowpages.comdirectory

Before you hire Indiana Transport

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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