Indiana Transport
Trucking company in Elkhart, Indiana
Google rating
4.0
Ratings counted
395
Are 1 or 2 star
18.5%Well above typical
The rating breakdown
73 of the 395 ratings in Google’s published star breakdown for Indiana Transport are one or two star.
Against other listings in Elkhart
6.1 percentage points higher than the middle of the 16 listings in Elkhart we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 247 | 62.5% | |
| 4 star | 54 | 13.7% | |
| 3 star | 21 | 5.3% | |
| 2 star | 11 | 2.8% | |
| 1 star | 62 | 15.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Indiana Transport at 18.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Indiana Transport, counted by matching the words they used.
- Damage to belongings3 · 25%
- Crew conduct3 · 25%
- Booked by one company, moved by another1 · 8%
Counted across the 12 one and two star reviews we have read for Indiana Transport. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We had them deliver a vehicle for us we dispatched through central dispatch, I have been waiting for about 6 hours now just to get a photo from this company of the vehicle for a legal issue the company hires somebody else to haul for them, when I called these guys none of them had any idea about it neither do they take responsibility for pickup/deliveries all they had to say was that this is between the broker and the driver we have nothing to do with that, all they had to say was we can email the driver to send…
Had them transport my mobile kitchen trailer across country. Absolute nightmare! Even though the equipment was strapped and bolted the driver drove so fast every piece of equipment was damaged beyond repair. They claimed that they take no responsibility for the contents, only the exterior. Don't ever use thus company, they don't care if they ruin your equipment at all and will just send you on a ghost chase with insurance and then deny the claim once they think you have been worn down.
Met a driver at a gas station. He was a huge jerk who loved swearing and yelling. Good to always know who doesn’t have much patience, isn’t a morning person, or maybe just isn’t a good person. I would recommend going with a competitor for all transportation services. I will keep this in mind throughout my future business endeavors.
Called about leasing truck on and was told by 2 different recruiters that rates for CDL loads was $2 -$2.48 a loaded mile. Got everything ready went up to There terminal 5 hrs from my home wasted 2 days and motel to be told after orientation that there was no loads over $2 a mile. And the also said all kinds of loads going south and only had 2 $1.45 and $1.85 with fuel over $5.00 per gallon you would go in the hole on a load. They have nothing but a bunch of lies to tell you to get you there.
They won’t pay! I hauled a camper to Idaho and on my way a guy fell asleep and hit me in the butt. He did a little damage to the back of the camper. I had the police report saying he fell asleep and hit me in the rear on a 4 lane. I had to lay up for 2 days getting a motel and waiting on them to tell me what to do. I did my part and hauled it to drop off but they won’t pay until they settle with insurance. It’s been over 2 years and they still won’t pay! CROOKS! Better find another place to haul!
You need to have your drivers take some type of courtesy driving classes. One of your drivers literally almost hit me because they were obviously late for something, he never even acknowledged that he almost hit me! A little confused when the sign on the truck said Indiana Transports with a Louisiana license plate. Whether they drive your truck or they own their own truck and just drive for you it's still your name on the side of the truck!
Where to start! There are only 2 positives: they pay almost immediately upon receiving delivery paperwork, lots of outgoing runs. The office staff and dispatching are filled with sales kids who will say anything to get you to take a run. …
This company was very unprofessional when I approached them about a drunk / aggressive driver of theirs. The gentleman in the photos was a very heavy set man that drives a Ram Longhorn but I couldn't get anymore info about him. …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff19
- nice driver15
- pricing7
- leasing6
- polite staff4
- communication2
- trailer moving2
- well operated2
- informative staff2
- busy2
What the company says about itself
Taken from Indiana Transport’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…to help me stay… REQUEST A FREE QUOTE TODAY GET A QUOTE DB+ Get a Quote c) Ge”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“We provide competitive rates and are fully insured to run the lower 48 States and Canada.”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…ransport Indiana Transport History With over 45 years of combined experience in the transport”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- chamberofcommerce.comdirectory
- yelp.comreviews
- yellowpages.comdirectory