iMove
Moving and storage service in Milton, Ontario
Google rating
3.4
Ratings counted
5
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 5 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 3 | 60.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 40.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for iMove, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
- Late, delayed or a no-show1 · 50%
Counted across the 2 one and two star reviews we have read for iMove. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was begged for my buisness bc I was contemplating a different competitor. I should have just went with the other competitor for all the dam hassle the company they sold my buisness too is currently putting me through. Broken furniture, missing boxes, missing furniture, and someone else's items in my house. Unbelievable!
The most unreliable moving service you will encounter. 2 1/2 hours late for a job and they still have shown up...Andrew doesn't answer his phone, doesnt reply to emails, there is no company voicemail, and the address they provide as an office location doesn't exist. Stay away from this company.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast1 · 33%
Counted across the 3 four and five star reviews we have read for iMove. A review can mention more than one thing.
In their own words
Townhouse to townhouse move within Milton. Guys are local and know what they are doing so everything went very smooth and fast. Move well done!
iMove Milton did a local move for us from James Snow storage to a town-home just of Derry. Conditions were not the best as it had just rained and our driveway was still not paved. Our crew had the proper equipment to handle everything without damage considering the terrible access everything went really smooth.
iMove helped our family move a 2 bedroom bungalow to St Catharines, ON on January 15th, 2015. We chose a 3 man option with a 26 foot truck. We have moved in the past and this time were perfectly ready with all boxes labelled and stacked in …